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WPForms LLC

WPForms

Composite Score
7.8 /10
CX Score
7.5 /10
Category
WPForms
7.8 /10

What is WPForms?

WPForms is the most beginner friendly WordPress form builder plugin. Our drag and drop form builder let's you create beautiful forms for your website in minutes.

Company Details


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Awards & Recognition

WPForms won the following awards in the Online Forms category

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WPForms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WPForms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

88 Plan to Renew

2
Since last award

73 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WPForms?

7% Negative
5% Neutral
88% Positive

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Respectful

Feature Ratings

Average 83

Drag and Drop Design

87

Mobility

86

Security

85

Field Configuration and Customization

84

Electronic Signatures

83

APIs and Integration

80

Workflow Automation

80

Data Analysis and Survey Function

77

Version Management

76

State Transformation

71

Vendor Capability Ratings

Average 81

Ease of Implementation

88

Ease of IT Administration

88

Usability and Intuitiveness

87

Quality of Features

82

Vendor Support

82

Breadth of Features

82

Ease of Data Integration

80

Business Value Created

80

Product Strategy and Rate of Improvement

76

Availability and Quality of Training

76

Ease of Customization

71

WPForms Reviews

Tiffany E.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

Easy to use. Inspired some good ideas and new uses

Likeliness to Recommend

10 /10

What differentiates WPForms from other similar products?

Easy plug-in to WordPress rather than determine Google Forms and implementing this.

What is your favorite aspect of this product?

Ease of use for quick needs. Reporting and access to data was very helpful.

What do you dislike most about this product?

Limited capabilities at the price level I paid.

What recommendations would you give to someone considering this product?

Try it out for lightweight uses first, then if budget allows, increase use.

Pros

  • Inspires Innovation
  • Respectful
  • Saves Time
  • Friendly Negotiation

Cons

  • Less Effective Service
  • Vendor Friendly Policies
  • Less Generous

Kyra D.

  • Role: Industry Specific Role
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

Great product for robust forms

Likeliness to Recommend

8 /10

What differentiates WPForms from other similar products?

WPForms is an extremely intuitive and robust WordPress form builder. As someone who *can* trudge through building forms from scratch, this makes it quick and easy to set up, implement, and maintain and it's extremely flexible with a library or add-ons and integrations that are often a click away. The look and feel of the tool is more streamlined than others and it makes using it a positive experience.

What is your favorite aspect of this product?

Ease of set up, integrations, and flexibility.

What do you dislike most about this product?

Lack of simple ways to customize styles in WordPress. I don't mind using CSS to customize but it would be nice to have quicker ways to do this when creating a form.

What recommendations would you give to someone considering this product?

Run through some video tutorials, make a list of features that you want, and be sure that it provides the integrations that you're looking for, I would also advise that it is not a low cost integration to your website.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Saves Time

Cons

  • Less Generous

Aaron W.

  • Role: C-Level
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Solid product Overall.

Likeliness to Recommend

7 /10

What differentiates WPForms from other similar products?

Ease of use and comprehensiveness

What is your favorite aspect of this product?

Geolocation tool

What do you dislike most about this product?

Doesn't always play well with javascript optimization plugins

What recommendations would you give to someone considering this product?

Worth trying if you need a web form set up on your WordPress site

Pros

  • Respectful
  • Acts with Integrity
  • Reliable
  • Performance Enhancing

Cons

  • Less Transparent
  • Leverages Incumbent Status

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