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Wufoo

Composite Score
8.0 /10
CX Score
8.2 /10
Category
Wufoo
8.0 /10

What is Wufoo?

Build custom online forms that you can use to collect data, payments and to automate your workflows.

Company Details


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Awards & Recognition

Wufoo won the following awards in the Online Forms category

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Wufoo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wufoo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

95 Plan to Renew

4
Since last award

86 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wufoo?

3% Negative
13% Neutral
84% Positive

Pros

  • Client's Interest First
  • Reliable
  • Enables Productivity
  • Effective Service

Feature Ratings

Average 84

Security

87

Drag and Drop Design

87

State Transformation

86

APIs and Integration

85

Workflow Automation

85

Electronic Signatures

83

Mobility

82

Version Management

81

Data Analysis and Survey Function

81

Field Configuration and Customization

81

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

86

Ease of Customization

84

Ease of Data Integration

84

Business Value Created

84

Quality of Features

83

Ease of Implementation

83

Breadth of Features

80

Vendor Support

79

Ease of IT Administration

78

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

76

Wufoo Reviews

Gitogo B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Online Forms Creation Made Easy

Likeliness to Recommend

9 /10

What differentiates Wufoo from other similar products?

What makes Wufoo unique is the ease of building/creating custom forms for different purposes for instance data collection and automation. The software does this really well and it also comes at an affordable cost.

What is your favorite aspect of this product?

I like that Wufoo os affordable. Offers many customization options Using Wufoo is easy

What do you dislike most about this product?

I cannot think of any problems since this software has met all our needs and expectations.

What recommendations would you give to someone considering this product?

For all your online forms creation needs, I recommend Wufoo. This is because it is not only affordable but also customizable and multi-purpose.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Njenga M.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Best For Creating and Managing Online Forms.

Likeliness to Recommend

9 /10

What differentiates Wufoo from other similar products?

Well, Wufoo is more than just an online forms software. It makes it easy to collect data and automate workflows.

What is your favorite aspect of this product?

I like that Wufoo can handle both online forms creation and workflow management The software is cost effective so I think considering its capabilities. Using Wufoo easy as it also comes with ready to use forms templates.

What do you dislike most about this product?

Wufoo is goals for business and never disappoints

What recommendations would you give to someone considering this product?

You will not go wrong with Wufoo if you are considering it. It offers best online forms features and more. What's more you need not break your bank to afford it.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Unique Features
  • Efficient Service

Deborah T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Great tool for creating web forms

Likeliness to Recommend

10 /10

What differentiates Wufoo from other similar products?

What is unique about Wufoo is it is full of features that helps us to create forms for our business. It has huge of templates and i love that all forms created are mobile responsive and highly customizable. Also, what makes Wufoo different from other similar program because it is focused on business processes like payment processing, It has excellent support and s the simplest form builder i have come across.

What is your favorite aspect of this product?

It is easy to create forms with a user-friendly interface. It has helped us gather data we need easily. I like its customizable themes and templates to choose from. It also provides high level of security to protect our data from hackers. With the drag and drop, i can easily add, remove form fields. We were amazed by the ease of embedding forms into any website.

What do you dislike most about this product?

I dislike that it provides limited features and functionality on the free plan.

What recommendations would you give to someone considering this product?

Wufoo scales as the demands for growth in forms increases. Its simplicity of creating forms is amazing. I highly recommend it for all types of business that desire to build web forms.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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