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Wufoo

Composite Score
8.0 /10
CX Score
8.2 /10
Category
Wufoo
8.0 /10

What is Wufoo?

Build custom online forms that you can use to collect data, payments and to automate your workflows.

Company Details


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Awards & Recognition

Wufoo won the following awards in the Online Forms category

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Wufoo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wufoo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

95 Plan to Renew

4
Since last award

86 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wufoo?

3% Negative
13% Neutral
84% Positive

Pros

  • Client's Interest First
  • Reliable
  • Enables Productivity
  • Effective Service

Feature Ratings

Average 84

Security

87

Drag and Drop Design

87

State Transformation

86

APIs and Integration

85

Workflow Automation

85

Electronic Signatures

83

Mobility

82

Version Management

81

Data Analysis and Survey Function

81

Field Configuration and Customization

81

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

86

Ease of Customization

84

Ease of Data Integration

84

Business Value Created

84

Quality of Features

83

Ease of Implementation

83

Breadth of Features

80

Vendor Support

79

Ease of IT Administration

78

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

76

Wufoo Reviews

Fathima Minha F.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Easy to use -Online form builder

Likeliness to Recommend

10 /10

What differentiates Wufoo from other similar products?

Wufoo- very easy to use to make a form, You can change the theme if you want, There are many features. Anyone without software knowledge can usee it. Ready-made software. It helps to develop many business.Specially School, Organizations, and Online classes for kids and adult learners. It also helps a person without software knowledge to build an application form. t has ready made forms to use for online orders,Surveys,tracking,registrations,invitations etc. Ready made forms and easy to use.User friendly. Time- saving.

What do you dislike most about this product?

Not colorful. I would like to make the application form colorful. If you can add colors to change the form it will be helpful for many users worldwide. I would like to have a free plan so students and job seekers also can use it. Forms are not attractive.

What recommendations would you give to someone considering this product?

Please use Wufoo. Don't worry if you don't know how to build an application form.It has ready made forms to use for online orders,Surveys,tracking,registrations,invitations etc. User friendly. Ready made forms. Time- saving. It helps to develop many business.Specially School, Organizations, and Online classes for kids and adult learners. It also helps a person without software knowledge to build an application form.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ronald B.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Great product for easy info/data implementation!

Likeliness to Recommend

9 /10

What differentiates Wufoo from other similar products?

I think this is a very straightforward product.

What is your favorite aspect of this product?

Easy to integrate!

What do you dislike most about this product?

At time of most use, could have been better to have more features available.

What recommendations would you give to someone considering this product?

Great product-easy to use and implement!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

DEANN B.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Amazing form and survey builder

Likeliness to Recommend

10 /10

What differentiates Wufoo from other similar products?

You can do so much more and create so many more types of questions and responses with woofu

What is your favorite aspect of this product?

How easy it is to build. Question upon question based upon the users response like a Pandora's box

What do you dislike most about this product?

If I'm in need of a question I have to email it, wait for them to respond and I tend to learn better when I can walk through it with someone on the phone

What recommendations would you give to someone considering this product?

It is most definitely worth it, especially if you can have someone show you how to use it to get a good start

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

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