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SurveyMonkey

Wufoo

Composite Score
7.8 /10
CX Score
8.0 /10
Category
Wufoo
7.8 /10

What is Wufoo?

Build custom online forms that you can use to collect data, payments and to automate your workflows.

Company Details


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Awards & Recognition

Wufoo won the following awards in the Online Forms category

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Wufoo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wufoo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

Down 1
Since last award

94 Plan to Renew

Down 1
Since last award

86 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
91%
Negotiation and Contract:
90%
Conflict Resolution:
90%
Strategy & Innovation:
87%
Service Experience:
91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wufoo?

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3% Negative
12% Neutral
85% Positive

Pros

  • Client's Interest First
  • Reliable
  • Enables Productivity
  • Effective Service

Feature Ratings

Average 84

Security

88

Drag and Drop Design

87

State Transformation

87

Workflow Automation

86

APIs and Integration

86

Electronic Signatures

83

Mobility

82

Field Configuration and Customization

81

Data Analysis and Survey Function

81

Version Management

80

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

87

Ease of Data Integration

86

Ease of Customization

85

Business Value Created

85

Quality of Features

85

Ease of Implementation

83

Vendor Support

81

Ease of IT Administration

80

Breadth of Features

80

Availability and Quality of Training

78

Product Strategy and Rate of Improvement

77

Wufoo Reviews

DEANN B.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Amazing form and survey builder

Likeliness to Recommend

10 /10

What differentiates Wufoo from other similar products?

You can do so much more and create so many more types of questions and responses with woofu

What is your favorite aspect of this product?

How easy it is to build. Question upon question based upon the users response like a Pandora's box

What do you dislike most about this product?

If I'm in need of a question I have to email it, wait for them to respond and I tend to learn better when I can walk through it with someone on the phone

What recommendations would you give to someone considering this product?

It is most definitely worth it, especially if you can have someone show you how to use it to get a good start

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

James W.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Best Online Data Collection Software

Likeliness to Recommend

9 /10

What differentiates Wufoo from other similar products?

I have used Wufoo and its amazing in many ways. First, it is simple to use yet it houses best eForms features It makes data collection easy and is fats too

What is your favorite aspect of this product?

I like the user interface of Wufoo It is secure and makes online data collection and sharing easy

What do you dislike most about this product?

I have had a great experience using Wufoo

What recommendations would you give to someone considering this product?

I recommend Wufoo as an eForms solution because it has all we need as a business for data collection and sharing

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Rondu M.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

My Experience With Wufoo

Likeliness to Recommend

9 /10

What differentiates Wufoo from other similar products?

When it comes to creating online forms and data collection and sharing, Wufoo offers great features and is incomparable to its competitors.

What is your favorite aspect of this product?

Using Wufoo is easy and the software is affordable Comes with great templates and is fully customizable

What do you dislike most about this product?

Not really anything to hate as Wufoo has been perfect

What recommendations would you give to someone considering this product?

I recommend Wufoo for its effectiveness in managing and creating online forms

Pros

  • Trustworthy
  • Unique Features
  • Effective Service
  • Inspires Innovation

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