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Wufoo

Composite Score
8.0 /10
CX Score
8.2 /10
Category
Wufoo
8.0 /10

What is Wufoo?

Build custom online forms that you can use to collect data, payments and to automate your workflows.

Company Details


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Awards & Recognition

Wufoo won the following awards in the Online Forms category

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Wufoo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wufoo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

95 Plan to Renew

4
Since last award

86 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wufoo?

3% Negative
13% Neutral
84% Positive

Pros

  • Client's Interest First
  • Reliable
  • Enables Productivity
  • Effective Service

Feature Ratings

Average 84

Security

87

Drag and Drop Design

87

State Transformation

86

APIs and Integration

85

Workflow Automation

85

Electronic Signatures

83

Mobility

82

Version Management

81

Data Analysis and Survey Function

81

Field Configuration and Customization

81

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

86

Ease of Customization

84

Ease of Data Integration

84

Business Value Created

84

Quality of Features

83

Ease of Implementation

83

Breadth of Features

80

Vendor Support

79

Ease of IT Administration

78

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

76

Wufoo Reviews

James W.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Best Online Data Collection Software

Likeliness to Recommend

9 /10

What differentiates Wufoo from other similar products?

I have used Wufoo and its amazing in many ways. First, it is simple to use yet it houses best eForms features It makes data collection easy and is fats too

What is your favorite aspect of this product?

I like the user interface of Wufoo It is secure and makes online data collection and sharing easy

What do you dislike most about this product?

I have had a great experience using Wufoo

What recommendations would you give to someone considering this product?

I recommend Wufoo as an eForms solution because it has all we need as a business for data collection and sharing

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Rondu M.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

My Experience With Wufoo

Likeliness to Recommend

9 /10

What differentiates Wufoo from other similar products?

When it comes to creating online forms and data collection and sharing, Wufoo offers great features and is incomparable to its competitors.

What is your favorite aspect of this product?

Using Wufoo is easy and the software is affordable Comes with great templates and is fully customizable

What do you dislike most about this product?

Not really anything to hate as Wufoo has been perfect

What recommendations would you give to someone considering this product?

I recommend Wufoo for its effectiveness in managing and creating online forms

Pros

  • Trustworthy
  • Unique Features
  • Effective Service
  • Inspires Innovation

Folashade A.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Wufoo gets the basics right without complexities.

Likeliness to Recommend

10 /10

What differentiates Wufoo from other similar products?

Robust analytics and reporting feature which aids to keep track of critical metrics such as page views, average time spent to complete form, number of entries and the list goes on. All of the aforementioned, i am able to access despite little to no coding knowledge.

What is your favorite aspect of this product?

Wufoo provides sales lead generation templates , running into hundreds. These templates have forever served multiple lead management use cases for me and i have found them to be a reliable head start for my teams data collection campaigns though surveys.

What do you dislike most about this product?

strange name this product has but it meets all of my needs, as far as data collection is concerned.

What recommendations would you give to someone considering this product?

We majorly have always used Wufoo for lead generation purposes . For this purpose, it does a good job. i may not necessarily vouch for other use cases.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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