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Wufoo

Composite Score
8.0 /10
CX Score
8.2 /10
Category
Wufoo
8.0 /10

What is Wufoo?

Build custom online forms that you can use to collect data, payments and to automate your workflows.

Company Details


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Awards & Recognition

Wufoo won the following awards in the Online Forms category

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Wufoo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wufoo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

95 Plan to Renew

4
Since last award

86 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wufoo?

3% Negative
13% Neutral
84% Positive

Pros

  • Client's Interest First
  • Reliable
  • Enables Productivity
  • Effective Service

Feature Ratings

Average 84

Security

87

Drag and Drop Design

87

State Transformation

86

APIs and Integration

85

Workflow Automation

85

Electronic Signatures

83

Mobility

82

Version Management

81

Data Analysis and Survey Function

81

Field Configuration and Customization

81

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

86

Ease of Customization

84

Ease of Data Integration

84

Business Value Created

84

Quality of Features

83

Ease of Implementation

83

Breadth of Features

80

Vendor Support

79

Ease of IT Administration

78

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

76

Wufoo Reviews

Lisa H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Assist in creating formal-looking forms quickly

Likeliness to Recommend

9 /10

What differentiates Wufoo from other similar products?

One of the main motives we have crossed Wufoo as our form builder is the simplicity with which forms can be readily created with sophisticated bifurcation and semantics. In addition to that, it is quite simple to use it also offers some amazing features, such as the ability to set a cap on the amount of form submissions.

What is your favorite aspect of this product?

I adore how simple this stuff is to use. I can quickly put together a professional form and discover it all in a user-friendly layout. I particularly appreciate how simple it has been made by Wufoo to include forms on our website. There are many options and the adaptability it offers during form creation is really admirable. This makes a significant difference when creating forms.

What do you dislike most about this product?

The user interface is straightforward to use, however, it also has certain shortcomings: it isn't readily modifiable. It is beginning to feel stale and isn't responding as well as it should. With sophisticated structures, forms and reports are not as strong or effective as I have anticipated.

What recommendations would you give to someone considering this product?

Wufoo is unquestionably a great option if you're seeking a decent form builder. The appearance of your forms can also be readily customized if you fully understand what you're doing with CSS. Wufoo makes it simple to appropriately personalize the appearance of a single form while preserving a uniform appearance across forms.

Pros

  • Unique Features
  • Efficient Service
  • Caring
  • Saves Time

Tamar R.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Had made it super easy to create any type of forms

Likeliness to Recommend

9 /10

What differentiates Wufoo from other similar products?

With the aid of this one-of-a-kind app available on the market, we can quickly create distinctive web forms that we can use to accept payments, gather data, automate processes, and, of course, save money and a significant amount of time that we had to spend on the administration and creation of paper agreements to get them signed.

What is your favorite aspect of this product?

The options are practically endless because of the integration with numerous other programs. The ability to easily build a new form and send it out or attach it swiftly to get outcomes is a significant plus. For some instances, the addition of the option to accept money within our forms for booking or even class enrollment is incredibly helpful.

What do you dislike most about this product?

If I compare it to my last form builder, the system looks somewhat out of date and awkward but its powerful features always force me to stay here and use Wufoo. Because of the outdated design and slow browser speed, things can become unclear when working with larger forms or reports.

What recommendations would you give to someone considering this product?

Wufoo may simply replace any web platform you are already using because it provides a WYSIWYG builder with a pluggable script that allows you to rapidly embed any form and easily design any type of form. You will also especially love the tool that will let you add mouseover suggestions for questionnaire forms.

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Inspires Innovation

Nderitu G.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Perfect Business eForms Solution

Likeliness to Recommend

9 /10

What differentiates Wufoo from other similar products?

When it comes to creating online forms, Wufoo offers best features. It's affordable and effortless to use.

What is your favorite aspect of this product?

I like that Wufoo makes forms creation easy. The software is affordable It comes with ready to use templates

What do you dislike most about this product?

Wufoo has nothing to hate. It has been great

What recommendations would you give to someone considering this product?

For online forms creation and data collection, I like recommend Wufoo to kthey businesses as it has worked well for us

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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