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Wufoo

Composite Score
8.0 /10
CX Score
8.2 /10
Category
Wufoo
8.0 /10

What is Wufoo?

Build custom online forms that you can use to collect data, payments and to automate your workflows.

Company Details


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Awards & Recognition

Wufoo won the following awards in the Online Forms category

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Wufoo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wufoo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

95 Plan to Renew

4
Since last award

86 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wufoo?

3% Negative
13% Neutral
84% Positive

Pros

  • Client's Interest First
  • Reliable
  • Enables Productivity
  • Effective Service

Feature Ratings

Average 84

Security

87

Drag and Drop Design

87

State Transformation

86

APIs and Integration

85

Workflow Automation

85

Electronic Signatures

83

Mobility

82

Version Management

81

Data Analysis and Survey Function

81

Field Configuration and Customization

81

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

86

Ease of Customization

84

Ease of Data Integration

84

Business Value Created

84

Quality of Features

83

Ease of Implementation

83

Breadth of Features

80

Vendor Support

79

Ease of IT Administration

78

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

76

Wufoo Reviews

Kasisi M.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

A Multi-purpose eForms Software

Likeliness to Recommend

9 /10

What differentiates Wufoo from other similar products?

Wufoo is special in that besides being effective at online forms creation, it also makes data collection easy. It is also great at workflow automation

What is your favorite aspect of this product?

Using Wufoo is easy and need no prior exposure. While Wufoo looks simple, it offers amazing features It makes creating online forms easy. Data collection is easy with Wufoo I love the workflow automation features

What do you dislike most about this product?

No regrets as Wufoo has been very instrumental

What recommendations would you give to someone considering this product?

For online forms creation, workflow automation, and data collection, Wufoo is incomparable. It's affordable and houses many features and capabilities. I recommend it for business use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Murimi K.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Easy to Use and Offers Fantastic Features

Likeliness to Recommend

9 /10

What differentiates Wufoo from other similar products?

Wufoo is unique in many ways, but the ability to create custom forms for data collection makes it special

What is your favorite aspect of this product?

I like that using Wufoo is straightforward. The software comes with forms templates making forms creation easy. The software makes forms customization easy. Wufoo is affordable

What do you dislike most about this product?

Wufoo is simple and flawless

What recommendations would you give to someone considering this product?

Wufoo makes a great software for forms creation. It's affordable and makes data collection a breeze. I recommend it.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Efficient Service
  • Saves Time

Melisa Y.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

An Affordable Forms Software

Likeliness to Recommend

9 /10

What differentiates Wufoo from other similar products?

What makes Wufoo unique is the ease of customizing this software. It also makes workflow automation easy

What is your favorite aspect of this product?

I like that Wufoo comes with ready to use templates. Customizing Wufoo is easy The software is affordable and makes data collection easy

What do you dislike most about this product?

Wufoo has been a blessing. No complaints

What recommendations would you give to someone considering this product?

I recommend Wufoo for online forms creation and customization. In addition, it makes data collection easy. It's multi-purpose software

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Inspires Innovation

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