Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Xref Reference Logo Award Winner Product Badge
Xref Reference Logo Award Winner Product Badge
Xref

Xref Reference

Composite Score
6.8 /10
CX Score
7.1 /10
Category
Xref Reference
6.8 /10

What is Xref Reference?

Collect fast, reliable reference checks. Xref is an online reference checking tool trusted by organizations across Canada and the United States to enable fast, data-driven hiring decisions. The fully automated solution turns a slow and inconsistent task into an efficient and valuable stage of the recruitment journey.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Xref Reference won the following awards in the Reference Checking category

Filter By

Xref Reference Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Xref Reference.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

76 Likeliness to Recommend

2
Since last award

90 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value

3
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Xref Reference?

6% Negative
15% Neutral
79% Positive

Pros

  • Unique Features
  • Respectful
  • Acts with Integrity
  • Continually Improving Product

Feature Ratings

Average 77

Automated Survey Distribution

80

Secure Candidate Data Storage

80

Templated Communications

79

Reference Referee Portal

78

Job Board Integration

77

Dashboards Reporting

77

Candidate Pools

76

Survey Based Reference Checks

75

Metrics and Analytics

75

3rd Party Integration

71

Vendor Capability Ratings

Average 76

Ease of Data Integration

78

Ease of Implementation

78

Quality of Features

78

Vendor Support

78

Usability and Intuitiveness

76

Availability and Quality of Training

76

Product Strategy and Rate of Improvement

74

Ease of Customization

74

Breadth of Features

73

Business Value Created

73

Ease of IT Administration

72

Xref Reference Reviews

ANjali G.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Referencing made easier and affordable

Likeliness to Recommend

7 /10

What differentiates Xref Reference from other similar products?

A global solution that makes reference, background, and ID checking fast, simple and secure. The user-friendly technology is backed by local support teams, offers multi-language capabilities, and meets the highest global compliance standards

What is your favorite aspect of this product?

Its user-friendly technology and local support teams make them my favourite software along with favorite aspect of this product.

What do you dislike most about this product?

Missing the ability to assess sentiment/language in the responses provided by referees. This is addressed with the way Xref analysis the language used in the report however sometimes there is a lot you can learn from the way someone speaks. Reviewing the reports is something we try to spend as much time on as possible to ensure quality and compliance.

What recommendations would you give to someone considering this product?

I would love to be able to upload a new reference check template without assistance from the team. However, the team has always been there to assist with our last-minute needs. One thing I would like to see is candidates and references being notified via SMS rather than just email. When contacting candidates about their references, I find that an SMS to candidates about their references is responded to in a more timely matter. (Although, Xref is much faster than the employer calling every reference). Also, I think an SMS would be useful as sometimes the Xref email goes to peoples junk mail

Pros

  • Acts with Integrity
  • Generous Negotitation
  • Helps Innovate
  • Continually Improving Product

Herman B.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Apr 2021

Quick and wonderful referencing system

Likeliness to Recommend

9 /10

What differentiates Xref Reference from other similar products?

Easy to setup, detects fraud and sends reminders

What is your favorite aspect of this product?

It saves time and makes the process quick. The customer support is very supportive

What do you dislike most about this product?

The ability to load customizable templates should be made easier and less cumbersome

What recommendations would you give to someone considering this product?

Use Xref to avoid wasting time scheduling discussions with referees. It is so efficient

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

ARIEL L.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Referencing Technology That Helps A Lot

Likeliness to Recommend

9 /10

What differentiates Xref Reference from other similar products?

The platform is fully automated. Easy to use. Trustworthy in terms of security.

What is your favorite aspect of this product?

Xref reference checking tool carry out reference checks and complete them in 24 to 36 hours. The platform shows the progress of the requested references using real time updates. We receive notifications when there are suspicious activities because of the fraud algorithm on the platform. Refernce checking , background checking and ID checking very fast and simple. A lot of time is saved because the reference checking is automated.

What do you dislike most about this product?

We have liked Xref reference checking and it has worked well for us. we have nothing to complain about it.

What recommendations would you give to someone considering this product?

For fast and secure and automated reference checking i recommend Xref reference checking tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019