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Zebra Technologies

Zebra Workcloud Workforce

Composite Score

7.7 /10

CX Score

7.9 /10

30 Reviews Write a Review

What is Zebra Workcloud Workforce?

Workcloud Workforce Optimization Suite (formerly Reflexis Workforce Scheduler) helps you optimize labor costs, empower employees, improve productivity, and maintain compliance. With Workcloud Workforce Optimization Suite, you create an agile operation that aligns scheduling to forecasted customer demand and execute real-time, prioritized tasks to drive sales and satisfied customers.

Company Details

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Zebra Workcloud Workforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zebra Workcloud Workforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

12
Since last award

94 Plan to Renew

6
Since last award

77 Satisfaction of Cost Relative to Value

5
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zebra Workcloud Workforce?

9% Negative

7% Neutral

84% Positive

Pros

Reliable
Effective Service
Friendly Negotiation
Performance Enhancing

Feature Ratings

Average 80

Staffing

Time Capture Physical

Time Capture Virtual

Attendance Management and Policies

Absence Management

Workforce Scheduling

Workforce Planning and Forecasting

Workforce Dashboards and Reporting

Shift Management

Labor Costing and Splitting

Rate Policies

Vendor Capability Ratings

Average 77

Product Strategy and Rate of Improvement

Ease of Implementation

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Breadth of Features

Vendor Support

Business Value Created

Ease of Data Integration

Quality of Features

Zebra Workcloud Workforce Reviews

Boi M.

Role: Finance
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Workforce Management Made Easy With Reflexis

Likeliness to Recommend

9 /10

What differentiates Zebra Workcloud Workforce from other similar products?

For business Workforce Management, this product offers leading features in the industry and helps in streamlining the workforce while maximizing the output

What is your favorite aspect of this product?

Reflexis Workforce Management is an easy to understand software It's very effective in managing and streamlining Workforce It enhances productivity

What do you dislike most about this product?

No dislikes as Reflexis Workforce Management haven't failed

What recommendations would you give to someone considering this product?

For effective business workforce management, Reflexis Workforce Management is a sure deal. It has all the features any business needs and is scalable

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Rebecca J.

Role: Finance
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2022

Reflexis is extraordinary software.

Likeliness to Recommend

9 /10

What differentiates Zebra Workcloud Workforce from other similar products?

Overall, this software system helps our Store Leaders better manage their daily functions. They need visibility into what’ happening at their store – each after they are there and when they are not. The information that we get from using this platform will be acted on quickly, which helps us improve our processes and our business. Period data, Visibility by management, straightforward to use by management and Team Members, Improved processes. Reflexis Workforce scheduler offers a range of options that facilitate building schedules, budgeting, and optimizing overall labor operations. It focuses on serving to businesses save time through automa

What is your favorite aspect of this product?

Reflexis Workforce Manager generates labor budgets, forecasts, schedules, and reports whereas factorization in variables resembling labor laws, worker skills and preferences, client traffic patterns, and store workloads. The analytics and coverage options facilitate pulling in information from totally different touchpoints and analyzing them to come up with business-relevant trends. With Reflexis force Manager, retailers will mitigate the chance related to labor planning and build period visibility into customer traffic patter. The modules we are presently implementing supply a comprehensive platform to redefine our business practices, client

What do you dislike most about this product?

There are some hiccups within the new build, however, those are being worked out and targeted with prime priority.

What recommendations would you give to someone considering this product?

It’s an amazing software that helps organizations a lot and it can be very beneficial for organizations. It also has a great support team that is very responsive and helps at any time.

Pros

Helps Innovate
Reliable
Unique Features
Inspires Innovation

Jiliann L.

Role: C-Level
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2020

I feel leaving another long answer is ineffective

Likeliness to Recommend

6 /10

What differentiates Zebra Workcloud Workforce from other similar products?

Their user interface

What is your favorite aspect of this product?

The productivity report

What do you dislike most about this product?

Third party user

What recommendations would you give to someone considering this product?

Pay attention when they explain its features

Pros

Saves Time
Continually Improving Product
Reliable
Enables Productivity

Cons

Vendor's Interest First
Less Caring
Less Generous

Latest Research

Zebra Workcloud Workforce

What is Zebra Workcloud Workforce?

Company Details

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Awards & Recognition

Zebra Workcloud Workforce Ratings

87 Likeliness to Recommend

12 Since last award

94 Plan to Renew

6 Since last award

77 Satisfaction of Cost Relative to Value

5 Since last award

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love Zebra Workcloud Workforce?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Staffing The rostering or assigning of resources to a shift or schedule based on a pre-defined set of criteria.

Time Capture Physical The use of physical clocks (swipe, key, biometric, retina) to clock-in/out of a shift or a role.

Time Capture Virtual The use of device-agnostic methods to clock-in/out of a shift or role.

Attendance Management and Policies The ability to configure rules related to types of hours, job requirements, thresholds, and eligible employees.

Absence Management The ability to configure absence policies and types, call-ins, and provide visibility into absences.

Workforce Scheduling The ability to configure work schedules for hourly and salaried employees and teams (e.g. crew, car, vessel), including rotations and recurring shifts.

Workforce Planning and Forecasting The ability to forecast and plan for labor requirements based on historical, heuristic, and other parameters.

Workforce Dashboards and Reporting The ability to report on both in-range (day, week, month, quarter, etc.) events as well as aggregate views of labor.

Shift Management The ability for employees to exchange and bid on available shifts, rotations, and schedules.

Labor Costing and Splitting The ability to report on the cost of labor for schedules, resources, and work types against other reporting dimensions.

Rate Policies The ability to configure or integrate with rate policies for jobs, resources, and other identifying attributes.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Zebra Workcloud Workforce Reviews

Boi M.

Workforce Management Made Easy With Reflexis

Likeliness to Recommend

Pros

Rebecca J.

Reflexis is extraordinary software.

Likeliness to Recommend

Pros

Jiliann L.

I feel leaving another long answer is ineffective

Likeliness to Recommend

Pros

Cons

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Title

12
Since last award

6
Since last award

5
Since last award

Feature Ratings

Staffing

Time Capture Physical

Time Capture Virtual

Attendance Management and Policies

Absence Management

Workforce Scheduling

Workforce Planning and Forecasting

Workforce Dashboards and Reporting

Shift Management

Labor Costing and Splitting

Rate Policies

Vendor Capability Ratings

Product Strategy and Rate of Improvement

Ease of Implementation

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Breadth of Features

Vendor Support

Business Value Created

Ease of Data Integration

Quality of Features