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ZenGRC Platform Logo
ZenGRC Platform Logo
RiskOptics

ZenGRC Platform

Composite Score
6.9 /10
CX Score
6.9 /10
Category
ZenGRC Platform
6.9 /10

What is ZenGRC Platform?

ZenGRC -- the first, easy-to-use, enterprise-grade information security solution for compliance and risk management -- offers businesses efficient control tracking, testing, and enforcement.

Company Details


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Awards & Recognition

ZenGRC Platform won the following awards in the Governance, Risk and Compliance category

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ZenGRC Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ZenGRC Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

74 Likeliness to Recommend

85 Plan to Renew

2
Since last award

71 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ZenGRC Platform?

10% Negative
23% Neutral
67% Positive

Pros

  • Respectful
  • Fair
  • Continually Improving Product
  • Reliable

Feature Ratings

Average 78

Audit and Compliance Management

84

Policy Management

79

Risk Management

79

Workflow Management

78

Asset Management

77

Threat and Vulnerability

75

Incident Management and Remediation

75

Vendor Management

74

Reporting and Dashboards

71

Vendor Capability Ratings

Average 73

Usability and Intuitiveness

80

Ease of IT Administration

77

Ease of Implementation

76

Breadth of Features

75

Availability and Quality of Training

74

Business Value Created

73

Product Strategy and Rate of Improvement

71

Quality of Features

71

Ease of Data Integration

70

Ease of Customization

69

Vendor Support

68

ZenGRC Platform Reviews

Thomas B.

  • Role: Consultant
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Great product but can be improved

Likeliness to Recommend

6 /10

What differentiates ZenGRC Platform from other similar products?

ZenGrc is different from other platforms in that we are able to have a data repository that all users can have access to. This product also has excellent support for troubleshooting like no other platform I have used.

What is your favorite aspect of this product?

My favorite aspect of the product is the very easy and responsive support team that can assist with any issues.

What do you dislike most about this product?

Mapping the risks for each control we had was very difficult and time consuming and was not necessarily correct for a very long time

What recommendations would you give to someone considering this product?

I would recommend this product to someone who has not used a GRC software before and is a bit overwhelmed by the price and features in a larger GRC

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Efficient Service

Cons

  • Wastes Time
  • Inhibits Innovation
  • Less Performance Enhancing

Jerry K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Features are limited but not as robust

Likeliness to Recommend

6 /10

What differentiates ZenGRC Platform from other similar products?

its user friendly

What do you dislike most about this product?

it is not robust

What recommendations would you give to someone considering this product?

add more features

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Less Caring
  • Wastes Time
  • Under Delivered

Laizzer M.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Proficient Security Platform for Compliance.

Likeliness to Recommend

10 /10

What differentiates ZenGRC Platform from other similar products?

ZenGRC is a productive Approach to Security measures and compliance, and it increases the value for company sanity.

What is your favorite aspect of this product?

ZenGRC gives standard guidance on security measures for business security.

What do you dislike most about this product?

ZenGRC is an affirmative security tool for strong business success.

What recommendations would you give to someone considering this product?

ZenGRC has managed to improve the business safety and sanity.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

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