Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Zero Touch PKI Logo
Zero Touch PKI Logo
Venafi

Zero Touch PKI

Composite Score
8.7 /10
CX Score
8.9 /10
Category
Zero Touch PKI
8.7 /10

What is Zero Touch PKI?

Venafi Zero Touch PKI is a cloud-based, managed PKI solution. It’s globally available, endlessly scalable, and requires absolutely zero effort to get started. Zero Touch PKI makes it easy to replace your legacy PKI with a simple, seamless, and secure cloud-based solution. It eliminates all the burden, in addition to server upkeep, hardware maintenance and security monitoring. Zero Touch PKI is a full replacement for Microsoft ADCS and EJBCA, and it delivers unrivaled levels of flexibility and security that are only made possible with a highly available, cloud-based PKI solution.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Zero Touch PKI Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
97%
Negotiation and Contract:
97%
Conflict Resolution:
95%
Strategy & Innovation:
97%
Service Experience:
97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zero Touch PKI?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
0% Negative
4% Neutral
96% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Unique Features

Feature Ratings

Average 90

Certificate Discovery

92

Compliance

92

Integration & Support

90

Secure Key Lifecycle Management

90

Scalability

90

Vendor Autonomy and Key Security

90

High Availability and Disaster Recovery Support

89

Role-Based Access Control Support

89

Cloud Based Secrets Management

88

GEO Diversity

88

Dashboards and Reporting

85

Vendor Capability Ratings

Average 89

Usability and Intuitiveness

92

Ease of Implementation

90

Availability and Quality of Training

90

Ease of Customization

90

Ease of IT Administration

90

Quality of Features

89

Business Value Created

89

Ease of Data Integration

87

Vendor Support

87

Product Strategy and Rate of Improvement

86

Breadth of Features

85

Zero Touch PKI Reviews

Palak A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2025

Zero Touch PKI delivers fully automated, scalable.

Likeliness to Recommend

10 /10

What differentiates Zero Touch PKI from other similar products?

Because Zero Touch PKI only operates in the background, it is unique. No ongoing management or manual setups—just seamless, automated security that expands with your company.

What is your favorite aspect of this product?

By taking care of everything without your involvement, it saves you time.

What do you dislike most about this product?

It can be difficult to notice what's happening or remedy things if something malfunctions because it can be very automatic at times.

What recommendations would you give to someone considering this product?

Learn the fundamentals, start small, make sure it fits your tools, and monitor it even if it operates automatically.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Shubham M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Strong but Visible: Smooth PKI Automation with Lit

Likeliness to Recommend

10 /10

What differentiates Zero Touch PKI from other similar products?

Zero Touch PKI simplifies digital certificate management by automating everything. There's no need to manually set up, issue, or renew certificates. It is fast, compatible with modern technology such as the cloud and smart devices, and requires no security expertise to utilize. It just works - securely and behind the scenes.

What is your favorite aspect of this product?

It automatically takes care of all the certificate-related tasks for you. It is just safe and easy, with no manual labor or stress.

What do you dislike most about this product?

It may seem like a mystery. Because it's so automatic, unless you really delve in, you might not see what's going on behind the scenes.

What recommendations would you give to someone considering this product?

Verify that it works with your current tools, test the automation first, and make sure it suits your system. Additionally, it is beneficial to master the fundamentals of PKI in case something goes wrong.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Ambarish P.

  • Role: Consultant
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Zero Touch PKI: Scalable Security, Steep Learning

Likeliness to Recommend

9 /10

What differentiates Zero Touch PKI from other similar products?

Zero Touch PKI fully automates the PKI lifecycle, unlike manual ones. It emphasizes scalability and DevOps integration, making certificate management an easy task in dynamic environments. Its security emphasis minimizes human error. It emphasizes ephemeral and short-lived certificates, which are critical for zero-trust models. Though hard to configure, it simplifies PKI to manage for mass deployments, enhancing security and efficiency through automation.

What is your favorite aspect of this product?

My most liked aspect of Zero Touch PKI, based on user feedback, is its complete automation of the certificate lifecycle. Being able to eliminate manual intervention in certificate issuance, renewal, and revocation significantly reduces operational overhead and the risk of human error. Automation enables organizations to achieve greater security and efficiency, particularly in large-scale and dynamic IT environments, and the ephemeral certificate management is a huge benefit.

What do you dislike most about this product?

The most common dislike of Zero Touch PKI is its technical complexity in initial configuration and setup. Users find the technical depth and special requirements challenging, demanding high expertise. Integration with current infrastructure and DevOps pipelines can also be challenging. The learning curve is steep, and the need for highly skilled administrators is a common problem.

What recommendations would you give to someone considering this product?

For Zero Touch PKI consideration: assess your company's technical aptitude and infrastructural preparedness. Plan a sophisticated rollout and prioritize thorough training. Set strict security goals and be knowledgeable with the product automation capabilities. Pilot with focused usage scenarios and incrementally roll it out. Consider its integration in DevOps pipelines. Ensure the presence of mature administrators. It is solid, if you're looking for automated, scalable PKI, but don't plan on it working without it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Unique Features
Visit our IT Critical Response Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171