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ZKTeco USA LLC

ZKTeco Access Control

Composite Score

7.8 /10

CX Score

8.2 /10

24 Reviews Write a Review

What is ZKTeco Access Control?

Cutting-edge biometrics for the modern world including facial recognition products, biometric access products, and RFID products. Want to restrict facility access to only paying members, employees, and permitted guests? Get started today with ZKTeco’s comprehensive line using RFID, PIN, Bluetooth, or biometric authentication. ZKTeco USA security solutions provide effortless & secure access for all employees & visitors.

Company Details

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ZKTeco Access Control Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ZKTeco Access Control.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

90 Plan to Renew

87 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 91%
Negotiation and Contract:: 90%
Conflict Resolution:: 92%
Strategy & Innovation:: 91%
Service Experience:: 89%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ZKTeco Access Control?

6% Negative

10% Neutral

84% Positive

Pros

Trustworthy
Fair
Performance Enhancing
Over Delivered

Feature Ratings

Average 81

Manual Key Override

Continuous Power

Remote Door on Demand Lock Unlock

Access Control Via Keypad Access Card or Biometrics

Battery Backup

Scheduled Access Times

Support for Automatic Door Openers

Remote Permanent Granting Removal of Door Access

Audit of Entry Times by Specific Individuals

Intrusion Alarm Integration

Integration With Other Security Systems

Vendor Capability Ratings

Average 81

Ease of IT Administration

Breadth of Features

Business Value Created

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

ZKTeco Access Control Reviews

Role: Information Technology
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Oct 2021

User friendly, but bad integration

Likeliness to Recommend

5 /10

Pros

Performance Enhancing
Altruistic
Unique Features
Reliable

Cons

Wastes Time
Less Productive
Less Effective Service

Maximo L.

Role: Information Technology
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2021

Excellent security product

Likeliness to Recommend

10 /10

What differentiates ZKTeco Access Control from other similar products?

The versatility, the intuitive software, always new features updates.

What is your favorite aspect of this product?

The easy implementation, no time to waste.

What do you dislike most about this product?

None includes everything expected.

What recommendations would you give to someone considering this product?

This product offers a variety of solutions for secure environments. The cost is worth it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Rajesh K.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2021

Easy to use and perfect solution

Likeliness to Recommend

10 /10

What differentiates ZKTeco Access Control from other similar products?

It is cheaper and easy to operate

What is your favorite aspect of this product?

online access is perfect

What do you dislike most about this product?

nothing to dislike

What recommendations would you give to someone considering this product?

perfect solution and easy to use

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Latest Research

ZKTeco Access Control

What is ZKTeco Access Control?

Company Details

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ZKTeco Access Control Ratings

87 Likeliness to Recommend

90 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love ZKTeco Access Control?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Manual Key Override Allow the ability for a person to use a physical key to access a secured door in exceptional circumstances.

Continuous Power Access panels are electrically powered via low-voltage wiring or Power-over-Ethernet (POE), for data network connected devices.

Remote Door on Demand Lock Unlock Ability for security to remotely lock or unlock a door on an on-demand, one-time basis.

Access Control Via Keypad Access Card or Biometrics Granting access by keypad code, magnetic swipe card, proximity card, biometrics, non-transferrable, auditing of entry by specific persons or account.

Battery Backup Battery backup allows for continued access to keypad or access cards, in the event of a power outage.

Scheduled Access Times Scheduling of access times for specific people or groups. For example, disallowing site access or door entry between certain hours in the night.

Support for Automatic Door Openers Support for automatic door openers, including accessible door mechanisms.

Remote Permanent Granting Removal of Door Access Ability to grant “permanent” access credentials to magnetic swipe cards and/or proximity cards, remotely.

Audit of Entry Times by Specific Individuals In tandem with the previous point, the ability to produce entry logs of persons who have “keyed in” or “swiped in”.

Intrusion Alarm Integration Alerts for unauthorized access through a doorway such as "tailgating" i.e. following someone with authorized access.

Integration With Other Security Systems Integration with other security systems, such as Security Video Management Systems (VMS), fire monitoring systems, panic alarms, distress alarms.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

ZKTeco Access Control Reviews

User friendly, but bad integration

Likeliness to Recommend

Pros

Cons

Maximo L.

Excellent security product

Likeliness to Recommend

Pros

Rajesh K.

Easy to use and perfect solution

Likeliness to Recommend

Pros

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Title

Feature Ratings

Manual Key Override

Continuous Power

Remote Door on Demand Lock Unlock

Access Control Via Keypad Access Card or Biometrics

Battery Backup

Scheduled Access Times

Support for Automatic Door Openers

Remote Permanent Granting Removal of Door Access

Audit of Entry Times by Specific Individuals

Intrusion Alarm Integration

Integration With Other Security Systems

Vendor Capability Ratings

Ease of IT Administration

Breadth of Features

Business Value Created

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support