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Zoho

Zoho Analytics

Composite Score
8.2 /10
CX Score
8.3 /10
Category
Zoho Analytics
8.2 /10

What is Zoho Analytics?

Zoho Analytics is a self-service BI and data analytics software that lets you analyze your data, create stunning data visualizations, and discover hidden insights in minutes. Zoho Analytics is an Online Reporting and Business Intelligence service, and can be used as an online database. The features offered by Zoho Analytics specialize on providing an in-depth - powerful and flexible reporting capabilities. It contains an in-built analytical database grid, which is optimized for reporting and querying more than just serving as a real-time online transactional database.

Company Details


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Awards & Recognition

Zoho Analytics won the following awards in the Business Intelligence & Analytics - Midmarket category

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Zoho Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

95 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Analytics?

7% Negative
8% Neutral
85% Positive

Pros

  • Enables Productivity
  • Respectful
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 80

Collaboration

83

Dashboard

81

Data Exploration and Visualization

81

BI Security

80

Operational Reporting Capabilities

79

BI Platform Administration

78

Self Service and Ad Hoc Capabilities

78

Data Connectors and Data Mashup

78

Intelligent Alerts and Notifications

77

Mobile

76

Vendor Capability Ratings

Average 75

Business Value Created

79

Ease of Data Integration

78

Quality of Features

77

Ease of Implementation

77

Ease of IT Administration

76

Breadth of Features

75

Ease of Customization

74

Usability and Intuitiveness

74

Vendor Support

73

Availability and Quality of Training

72

Product Strategy and Rate of Improvement

72

Zoho Analytics Reviews

Thales O.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Easy, affordable, but too basic

Likeliness to Recommend

6 /10

What differentiates Zoho Analytics from other similar products?

Easy to connect data and implement. We adopted it mostly because of the price and for already having Zoho CRM.

What is your favorite aspect of this product?

Control sharing data, mobile visualization and easy to implement.

What do you dislike most about this product?

Lacks basic things in terms of data visualization and haven't seen any significant improvment in 2 years, despite of all requests on forums. Other Zoho tools seems to improve in a better rate than analytics. Also support is hard to access and takes too long to respond.

What recommendations would you give to someone considering this product?

If you already have Zoho CRM and will have a more basic BI need, go ahead. Other than that, it is not the perfect tool.

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Transparent

Cons

  • Commodity Features
  • Slower Product Innovation
  • Under Delivered

Ganesh V.

  • Role: Finance
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Best user-friendly BI

Likeliness to Recommend

9 /10

What differentiates Zoho Analytics from other similar products?

Its very user friendly and it has wide variety of online platform from which it can get data for analysis.

What is your favorite aspect of this product?

I like the Auto report generation for the data set.

What do you dislike most about this product?

I don't have anything that I dislike about Zoho Analytics

What recommendations would you give to someone considering this product?

I highly recommend anyone who is a beginner and its mush easier to learn analytics.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Inspires Innovation
  • Caring

Rola c.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Dec 2023

Easy to use but doesn’t Integrate with other crms

Likeliness to Recommend

2 /10

What differentiates Zoho Analytics from other similar products?

Easy to use

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

Not integrated

What recommendations would you give to someone considering this product?

Not compatible

Pros

  • Performance Enhancing
  • Helps Innovate
  • Continually Improving Product
  • Trustworthy

Cons

  • Less Productive
  • Less Generous

Most Popular Zoho Analytics Comparisons

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