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Zoho

Zoho Analytics

Composite Score
8.2 /10
CX Score
8.3 /10
Category
Zoho Analytics
8.2 /10

What is Zoho Analytics?

Zoho Analytics is a self-service BI and data analytics software that lets you analyze your data, create stunning data visualizations, and discover hidden insights in minutes. Zoho Analytics is an Online Reporting and Business Intelligence service, and can be used as an online database. The features offered by Zoho Analytics specialize on providing an in-depth - powerful and flexible reporting capabilities. It contains an in-built analytical database grid, which is optimized for reporting and querying more than just serving as a real-time online transactional database.

Company Details


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Awards & Recognition

Zoho Analytics won the following awards in the Business Intelligence & Analytics - Midmarket category

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Zoho Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

95 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Analytics?

7% Negative
8% Neutral
85% Positive

Pros

  • Enables Productivity
  • Respectful
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 80

Collaboration

83

Dashboard

81

Data Exploration and Visualization

81

BI Security

80

Operational Reporting Capabilities

79

BI Platform Administration

78

Self Service and Ad Hoc Capabilities

78

Data Connectors and Data Mashup

78

Intelligent Alerts and Notifications

77

Mobile

76

Vendor Capability Ratings

Average 75

Business Value Created

79

Ease of Data Integration

78

Quality of Features

77

Ease of Implementation

77

Ease of IT Administration

76

Breadth of Features

75

Ease of Customization

74

Usability and Intuitiveness

74

Vendor Support

73

Availability and Quality of Training

72

Product Strategy and Rate of Improvement

72

Zoho Analytics Reviews

Lance A.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

A very intuitive cloud-based BI Tool

Likeliness to Recommend

9 /10

What differentiates Zoho Analytics from other similar products?

It is easy to use.

What is your favorite aspect of this product?

The Intuitiveness of this product.

What do you dislike most about this product?

Limitations on the Dashboard features.

What recommendations would you give to someone considering this product?

If you're data sources are from Zoho CRM, this is the right fit for you.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Chris S.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Easy to use only the basic features

Likeliness to Recommend

6 /10

What differentiates Zoho Analytics from other similar products?

Cost and easy to get started.

What is your favorite aspect of this product?

Easy to manage dashboards

What do you dislike most about this product?

Lack of integrated SQL coding assistance

What recommendations would you give to someone considering this product?

Consider how you will get data into Zoho; if it's a very manual process, your data won't get updated.

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Security Protects

Cons

  • Commodity Features

Atul S.

  • Role: Finance
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Its user friendly and easy to use.

Likeliness to Recommend

5 /10

What differentiates Zoho Analytics from other similar products?

Zoho Analytics stands out from simpler products due to its advanced capabilities in data manipulation, extensive customization options, and robust analytical tools.

What is your favorite aspect of this product?

Zoho Analytics offers more intricate data analysis, complex reporting features, and greater flexibility in handling diverse data sources. Its ability to create sophisticated reports, perform deeper analysis, and accommodate larger datasets sets it apart in providing a more comprehensive solution for complex analytical needs.

What do you dislike most about this product?

Zoho books has separate application hosted in server for India based companies and separate application / server for Companies out of India. We want to generate combined Group report for our all three entities. Since all our three Companies accounting is in different currencies i.e. INR, SGD and USD we want the group reports and dashboards in uniform currency i.e. USD

What recommendations would you give to someone considering this product?

If you integrate ChatGPT with zoho analytics than it will help to us for creating SQL query

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

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