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Zoho

Zoho Analytics

Composite Score
8.2 /10
CX Score
8.3 /10
Category
Zoho Analytics
8.2 /10

What is Zoho Analytics?

Zoho Analytics is a self-service BI and data analytics software that lets you analyze your data, create stunning data visualizations, and discover hidden insights in minutes. Zoho Analytics is an Online Reporting and Business Intelligence service, and can be used as an online database. The features offered by Zoho Analytics specialize on providing an in-depth - powerful and flexible reporting capabilities. It contains an in-built analytical database grid, which is optimized for reporting and querying more than just serving as a real-time online transactional database.

Company Details


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Awards & Recognition

Zoho Analytics won the following awards in the Business Intelligence & Analytics - Midmarket category

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Zoho Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

95 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Analytics?

7% Negative
8% Neutral
85% Positive

Pros

  • Enables Productivity
  • Respectful
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 80

Collaboration

83

Dashboard

81

Data Exploration and Visualization

81

BI Security

80

Operational Reporting Capabilities

79

BI Platform Administration

78

Self Service and Ad Hoc Capabilities

78

Data Connectors and Data Mashup

78

Intelligent Alerts and Notifications

77

Mobile

76

Vendor Capability Ratings

Average 75

Business Value Created

79

Ease of Data Integration

78

Quality of Features

77

Ease of Implementation

77

Ease of IT Administration

76

Breadth of Features

75

Ease of Customization

74

Usability and Intuitiveness

74

Vendor Support

73

Availability and Quality of Training

72

Product Strategy and Rate of Improvement

72

Zoho Analytics Reviews

Dan W.

  • Role: Operations
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Don't know Data, Know ZOHO

Likeliness to Recommend

9 /10

What differentiates Zoho Analytics from other similar products?

Integration with so many third-party platforms and extensions. I wonder if there's one there that can't integrate. Ease use setting up your visual representations, editing those, and managing data on the fly.

What is your favorite aspect of this product?

Wowing the people who say they have great visual data representations, especially when they can manipulate them on the fly while they are watching or asking data questions. The ability to have multiple platforms for various stakeholder use. Ultimately the ease of editing once you are set up and ready to go.

What do you dislike most about this product?

The learning curve can get steep in some points, but that is why I am using this product to challenge my knowledge and skill set.

What recommendations would you give to someone considering this product?

You should have already been using the product. As an educator, it's great to not wait for your district print outs, etc., but print out your own and get those to your parents to start the improvement process early.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Daniel W.

  • Role: Operations
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Great product with excellent service and support

Likeliness to Recommend

10 /10

What differentiates Zoho Analytics from other similar products?

Allows us to integrate seamlessly with Zoho CRM which we use for all day to day operations of our company.

What is your favorite aspect of this product?

SQl tables and the ability to compose and implement different chart and table types as digestable reports.

What do you dislike most about this product?

Some of the formatting and individual report themeing leaves some to be disired. Not being able to dictate organization standards for font size/type, swapping reports from one data source to another, or saved configurations across all of our users

What recommendations would you give to someone considering this product?

Get the trial and make 1 simple report that you already use day to day. See what it takes to get the same result as your current method. Then, take that report and try to get another piece of information that you have never aquired before. It doesnt have to be one you need, but one that you don't know. Once you see how simple that can be you will want to keep building more and more reports until it feels like it takes up your entire day!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jennifer A.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Integrates well with other Zoho products.

Likeliness to Recommend

9 /10

What differentiates Zoho Analytics from other similar products?

Have not used similar products so I do not know.

What is your favorite aspect of this product?

How well it integrates with Books & Projects and gives me more reporting capabilities than either product offers.

What do you dislike most about this product?

Can be difficult to learn because it does so much.

What recommendations would you give to someone considering this product?

Take some time to learn it and use the help feature!

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Most Popular Zoho Analytics Comparisons

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