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Zoho

Zoho Analytics

Composite Score
8.2 /10
CX Score
8.3 /10
Category
Zoho Analytics
8.2 /10

What is Zoho Analytics?

Zoho Analytics is a self-service BI and data analytics software that lets you analyze your data, create stunning data visualizations, and discover hidden insights in minutes. Zoho Analytics is an Online Reporting and Business Intelligence service, and can be used as an online database. The features offered by Zoho Analytics specialize on providing an in-depth - powerful and flexible reporting capabilities. It contains an in-built analytical database grid, which is optimized for reporting and querying more than just serving as a real-time online transactional database.

Company Details


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Awards & Recognition

Zoho Analytics won the following awards in the Business Intelligence & Analytics - Midmarket category

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Zoho Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

95 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Analytics?

7% Negative
8% Neutral
85% Positive

Pros

  • Enables Productivity
  • Respectful
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 80

Collaboration

83

Dashboard

81

Data Exploration and Visualization

81

BI Security

80

Operational Reporting Capabilities

79

BI Platform Administration

78

Self Service and Ad Hoc Capabilities

78

Data Connectors and Data Mashup

78

Intelligent Alerts and Notifications

77

Mobile

76

Vendor Capability Ratings

Average 75

Business Value Created

79

Ease of Data Integration

78

Quality of Features

77

Ease of Implementation

77

Ease of IT Administration

76

Breadth of Features

75

Ease of Customization

74

Usability and Intuitiveness

74

Vendor Support

73

Availability and Quality of Training

72

Product Strategy and Rate of Improvement

72

Zoho Analytics Reviews

Stephen A.

  • Role: Information Technology
  • Industry: Biotechnology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2022

Great BI tool

Likeliness to Recommend

9 /10

What differentiates Zoho Analytics from other similar products?

Great graphs and charts for visualization. Ease of use and implementation. Ease of data export and import.

What is your favorite aspect of this product?

Great for for collaboration between users. Ease of data integration from different sources. Great UI and UX

What do you dislike most about this product?

Mobile application for mobile devices. Availability of quality training.

What recommendations would you give to someone considering this product?

You need this tool for business intelligence and sales analytics for future forecasting and resource allocation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Susan K.

  • Role: Operations
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Great BI tool.

Likeliness to Recommend

9 /10

What differentiates Zoho Analytics from other similar products?

A wide variety of graphs and charts for visualization. Easy to use and customize. Data integration from different sources and formats.

What is your favorite aspect of this product?

Great collaboration tools. Data export in various formats. Hybrid application in both web-based and on-premises installation.

What do you dislike most about this product?

Mobile application for mobile devices. Quality training is not readily available.

What recommendations would you give to someone considering this product?

Zoho Analytics is essential for Business intelligence for forecasting and resource allocation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Abby R.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

"Zoho Analytics is a fantastic tool."

Likeliness to Recommend

9 /10

What differentiates Zoho Analytics from other similar products?

Because of its flexibility and its ability to connect to a wide variety of databases, this application differentiates itself from the competition.

What is your favorite aspect of this product?

In addition to being easily integrated with other Zoho products, they also operate well with many other services, data bases, and repositories, as well as a number of other workspaces.

What do you dislike most about this product?

The graphical color scheme may use some work, and it would be nice if it were possible to connect the same data source to various workspaces or have numerous connections to the same data source.

What recommendations would you give to someone considering this product?

Value for money with practically all capabilities usually required for PM - Scalable - Easy sharing of reports are just a few reasons why I would suggest this software.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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