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Zoho

Zoho Analytics

Composite Score
8.2 /10
CX Score
8.3 /10
Category
Zoho Analytics
8.2 /10

What is Zoho Analytics?

Zoho Analytics is a self-service BI and data analytics software that lets you analyze your data, create stunning data visualizations, and discover hidden insights in minutes. Zoho Analytics is an Online Reporting and Business Intelligence service, and can be used as an online database. The features offered by Zoho Analytics specialize on providing an in-depth - powerful and flexible reporting capabilities. It contains an in-built analytical database grid, which is optimized for reporting and querying more than just serving as a real-time online transactional database.

Company Details


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Awards & Recognition

Zoho Analytics won the following awards in the Business Intelligence & Analytics - Midmarket category

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Zoho Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

95 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Analytics?

7% Negative
8% Neutral
85% Positive

Pros

  • Enables Productivity
  • Respectful
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 80

Collaboration

83

Dashboard

81

Data Exploration and Visualization

81

BI Security

80

Operational Reporting Capabilities

79

BI Platform Administration

78

Self Service and Ad Hoc Capabilities

78

Data Connectors and Data Mashup

78

Intelligent Alerts and Notifications

77

Mobile

76

Vendor Capability Ratings

Average 75

Business Value Created

79

Ease of Data Integration

78

Quality of Features

77

Ease of Implementation

77

Ease of IT Administration

76

Breadth of Features

75

Ease of Customization

74

Usability and Intuitiveness

74

Vendor Support

73

Availability and Quality of Training

72

Product Strategy and Rate of Improvement

72

Zoho Analytics Reviews

Jeniffer C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Easy and intuitive data modeling Tool.

Likeliness to Recommend

9 /10

What differentiates Zoho Analytics from other similar products?

Functional notification option and easy tool setting.

What is your favorite aspect of this product?

Performance while analyzing marketing data is nice.

What do you dislike most about this product?

Zoho Analytics features manipulation is an easy task to the user.

What recommendations would you give to someone considering this product?

Productive analytical capability and easy interface and integration option is more responsive.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Norman D.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Digital Analytic Made Easy With Zoho Analytics

Likeliness to Recommend

9 /10

What differentiates Zoho Analytics from other similar products?

There several aspects that makes Zoho Analytics special. First, the fact that it easily integrates with other Zoho products makes it perfect. The software makes generating analytics reports as well as understanding them seamless.

What is your favorite aspect of this product?

I like that Zoho Analytics is not only cost effective but also resourceful in that it offers great features and that it is very capable as a digital analytics tool.

What do you dislike most about this product?

Since I have not had issues while using Zoho Analytics, I cannot list any dislikes here.

What recommendations would you give to someone considering this product?

I highly recommend Zoho Analytics not because it is affordable but because it is very effective when it comes to handling digital analytics.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Anton E.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2021

Over complicated

Likeliness to Recommend

1 /10

What differentiates Zoho Analytics from other similar products?

Its to complicated

What is your favorite aspect of this product?

Landing page

What do you dislike most about this product?

To complex, to many options beomes messy

What recommendations would you give to someone considering this product?

Learn it properly

Pros

  • Trustworthy
  • Efficient Service
  • Caring
  • Client's Interest First

Cons

  • Commodity Features
  • Wastes Time
  • Less Respectful

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