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Zoho

Zoho Analytics

Composite Score
8.2 /10
CX Score
8.3 /10
Category
Zoho Analytics
8.2 /10

What is Zoho Analytics?

Zoho Analytics is a self-service BI and data analytics software that lets you analyze your data, create stunning data visualizations, and discover hidden insights in minutes. Zoho Analytics is an Online Reporting and Business Intelligence service, and can be used as an online database. The features offered by Zoho Analytics specialize on providing an in-depth - powerful and flexible reporting capabilities. It contains an in-built analytical database grid, which is optimized for reporting and querying more than just serving as a real-time online transactional database.

Company Details


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Awards & Recognition

Zoho Analytics won the following awards in the Business Intelligence & Analytics - Midmarket category

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Zoho Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

95 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Analytics?

7% Negative
8% Neutral
85% Positive

Pros

  • Enables Productivity
  • Respectful
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 80

Collaboration

83

Dashboard

81

Data Exploration and Visualization

81

BI Security

80

Operational Reporting Capabilities

79

BI Platform Administration

78

Self Service and Ad Hoc Capabilities

78

Data Connectors and Data Mashup

78

Intelligent Alerts and Notifications

77

Mobile

76

Vendor Capability Ratings

Average 75

Business Value Created

79

Ease of Data Integration

78

Quality of Features

77

Ease of Implementation

77

Ease of IT Administration

76

Breadth of Features

75

Ease of Customization

74

Usability and Intuitiveness

74

Vendor Support

73

Availability and Quality of Training

72

Product Strategy and Rate of Improvement

72

Zoho Analytics Reviews

Theresa S.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Zoho Analytics from other similar products?

I have no experience from similar products.

What is your favorite aspect of this product?

This product enables us to analyze our data and make plans based on the results. Our customers are able to interact with our websites and get updates at their own.

What do you dislike most about this product?

I have not experienced any negative results from the performance of Zoho Analytics.

What recommendations would you give to someone considering this product?

For better analysis of data and marketing of products and services I can recommend Zoho Analytics.

Pros

  • Performance Enhancing
  • Trustworthy
  • Efficient Service
  • Effective Service

Aravind K.

  • Role: Consultant
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Great analytics tool with better output for report

Likeliness to Recommend

9 /10

What differentiates Zoho Analytics from other similar products?

Zoho Analytics has a unique interface and various other features that make it easy to understand while working on it.

What is your favorite aspect of this product?

All data sources can be connected easily through this tool. Cost-effective and applicable for all sectors. It's easy to use.

What do you dislike most about this product?

Few more updates in the dashboard are recommended. Otherwise, I don't find any problem with this tool.

What recommendations would you give to someone considering this product?

This tool is best suited for all sectors and especially small and medium can definitely benefit from this tool since their pricing is reasonable.

Pros

  • Reliable
  • Inspires Innovation
  • Caring
  • Respectful

Harshini H.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Amazing analytics tool that makes wonders

Likeliness to Recommend

10 /10

What differentiates Zoho Analytics from other similar products?

The AI feature ZIA is very innovative and useful. It is a major advantage for the users.

What is your favorite aspect of this product?

The live visualizations are amazing. Zoho reports can be setup to pull the data from API endpoint during certain time period. While the data gets updated, so do all the visualizations.

What do you dislike most about this product?

Editing of column names is bit hard. Once we edit the column name and save, the entire table is reloaded. The view is only on the left column so we have to scroll every time to see the column we have renamed.

What recommendations would you give to someone considering this product?

Zoho Analytics is amazing visualization tool with good analytics options. Zoho reports are must use and easy option available. The data are given in various different types of visualizations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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