What is Zoho Analytics?
Zoho Analytics is a self-service BI and data analytics software that lets you analyze your data, create stunning data visualizations, and discover hidden insights in minutes. Zoho Analytics is an Online Reporting and Business Intelligence service, and can be used as an online database. The features offered by Zoho Analytics specialize on providing an in-depth - powerful and flexible reporting capabilities. It contains an in-built analytical database grid, which is optimized for reporting and querying more than just serving as a real-time online transactional database.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
83 Likeliness to Recommend
1
Since last award
95 Plan to Renew
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+79 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Analytics?
Pros
- Enables Productivity
- Respectful
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Dashboard
Data Exploration and Visualization
BI Security
Operational Reporting Capabilities
BI Platform Administration
Self Service and Ad Hoc Capabilities
Data Connectors and Data Mashup
Intelligent Alerts and Notifications
Mobile
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Quality of Features
Ease of Implementation
Ease of IT Administration
Breadth of Features
Ease of Customization
Usability and Intuitiveness
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
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Zoho Analytics Reviews
Amir H.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
One of the best tool I have used
Likeliness to Recommend
What differentiates Zoho Analytics from other similar products?
The tool comes with a free trial to test the software before making an informed decision.
What is your favorite aspect of this product?
Integrating Zoho analytics into our website was straightforward and never required any technical knowledge nor taking a lot of time. I like the user interface of the tool which is easy and quick to navigate through
What do you dislike most about this product?
Zoho support team takes a lot of time to respond to questions where by if the case is urgent, you need to wait for about 7 hrs to receive a response which sets us back whenever we get a technical challenge with the tool
What recommendations would you give to someone considering this product?
Yes, I would recommend it because it is easy to use and does not cost a lot of money
Pros
- Performance Enhancing
- Efficient Service
- Caring
- Includes Product Enhancements
Husnah A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2024
Comprehensive tool
Likeliness to Recommend
What differentiates Zoho Analytics from other similar products?
It has a comprehensive reporting feature that is easy to understand to read data analytics and the tool can also fetch data from external sources with just using a simple tag of code.
What is your favorite aspect of this product?
Zoho analytics is easy to deploy and implement as does not require any technical knowledge
What do you dislike most about this product?
I do see any dislike about the tool yet only that they should consider lowering the cost of the tool
What recommendations would you give to someone considering this product?
Yes, I would recommend the tool for any business because the tool is easy to use and does not require a lot of money
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Caring
Arinda J.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
Has good features
Likeliness to Recommend
What differentiates Zoho Analytics from other similar products?
It works well with every business website and comes with simple step integrations with other tools, It has unique feature that measure footprints and records events of users on our website, the most viewed pages and how long they often interact with our website and an application
What is your favorite aspect of this product?
I like the customer support team, they are always responsive to technical questions and on time, I also like the pricing of the software as it does not cost so much money compared to other website analytic tools.
What do you dislike most about this product?
You need to have some technical knowledge to understand the data and it becomes too expensive in the long run, also exporting data from the tool is too slow and consumes a lot of time.
What recommendations would you give to someone considering this product?
I would recommend the software because it is pricey and comes with good feature
Pros
- Reliable
- Caring
- Respectful
- Over Delivered