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Zoho Analytics
8.2 /10

What is Zoho Analytics?

Zoho Analytics is a self-service BI and data analytics software that lets you analyze your data, create stunning data visualizations, and discover hidden insights in minutes. Zoho Analytics is an Online Reporting and Business Intelligence service, and can be used as an online database. The features offered by Zoho Analytics specialize on providing an in-depth - powerful and flexible reporting capabilities. It contains an in-built analytical database grid, which is optimized for reporting and querying more than just serving as a real-time online transactional database.

Company Details


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Awards & Recognition

Zoho Analytics won the following awards in the Business Intelligence & Analytics - Midmarket category

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Zoho Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Analytics.

83 Likeliness to Recommend

1
Since last award

95 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Analytics?

7% Negative
8% Neutral
85% Positive

Pros

  • Respectful
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 80

Collaboration

83

Dashboard

81

Data Exploration and Visualization

81

BI Security

80

Operational Reporting Capabilities

79

BI Platform Administration

78

Self Service and Ad Hoc Capabilities

78

Data Connectors and Data Mashup

78

Intelligent Alerts and Notifications

77

Mobile

76

Vendor Capability Ratings

Average 75

Business Value Created

79

Ease of Data Integration

78

Quality of Features

77

Ease of Implementation

77

Ease of IT Administration

76

Breadth of Features

75

Ease of Customization

75

Usability and Intuitiveness

74

Vendor Support

73

Availability and Quality of Training

72

Product Strategy and Rate of Improvement

72

Zoho Analytics Reviews

Amir H.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

One of the best tool I have used

Likeliness to Recommend

10 /10

What differentiates Zoho Analytics from other similar products?

The tool comes with a free trial to test the software before making an informed decision.

What is your favorite aspect of this product?

Integrating Zoho analytics into our website was straightforward and never required any technical knowledge nor taking a lot of time. I like the user interface of the tool which is easy and quick to navigate through

What do you dislike most about this product?

Zoho support team takes a lot of time to respond to questions where by if the case is urgent, you need to wait for about 7 hrs to receive a response which sets us back whenever we get a technical challenge with the tool

What recommendations would you give to someone considering this product?

Yes, I would recommend it because it is easy to use and does not cost a lot of money

Pros

  • Performance Enhancing
  • Efficient Service
  • Caring
  • Includes Product Enhancements

Husnah A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Comprehensive tool

Likeliness to Recommend

10 /10

What differentiates Zoho Analytics from other similar products?

It has a comprehensive reporting feature that is easy to understand to read data analytics and the tool can also fetch data from external sources with just using a simple tag of code.

What is your favorite aspect of this product?

Zoho analytics is easy to deploy and implement as does not require any technical knowledge

What do you dislike most about this product?

I do see any dislike about the tool yet only that they should consider lowering the cost of the tool

What recommendations would you give to someone considering this product?

Yes, I would recommend the tool for any business because the tool is easy to use and does not require a lot of money

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Caring

Arinda J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Has good features

Likeliness to Recommend

10 /10

What differentiates Zoho Analytics from other similar products?

It works well with every business website and comes with simple step integrations with other tools, It has unique feature that measure footprints and records events of users on our website, the most viewed pages and how long they often interact with our website and an application

What is your favorite aspect of this product?

I like the customer support team, they are always responsive to technical questions and on time, I also like the pricing of the software as it does not cost so much money compared to other website analytic tools.

What do you dislike most about this product?

You need to have some technical knowledge to understand the data and it becomes too expensive in the long run, also exporting data from the tool is too slow and consumes a lot of time.

What recommendations would you give to someone considering this product?

I would recommend the software because it is pricey and comes with good feature

Pros

  • Reliable
  • Caring
  • Respectful
  • Over Delivered

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