What is Zoho Books?
Zoho Books is a powerful financial platform designed to help businesses streamline their finances, automate business workflows, and help them securely collaborate with accountants online. It simplifies day-to-day business transactions, provides real-time financial reporting and ensures compliance with local tax laws. With its intuitive UI and fully functional mobile apps, Zoho Books will help businesses grow faster, smarter and scale more efficiently.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
Down
2
Since last award
100 Plan to Renew
Up
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 94%
- Strategy & Innovation:
- 91%
- Service Experience:
- 96%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Books?
Pros
- Respectful
- Transparent
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Cash Flow Management
Accounts Payable Purchase Orders
Cost Revenue Tracking
General Ledger Chart of Accounts
Dashboards, Analytics and Reporting
Accounts Receivable Invoicing
Expense Management
Budgeting Forecasting
Reconciliation
Project Accounting
Integration APIs
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Quality of Features
Ease of IT Administration
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Ease of Customization
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Zoho Books Reviews
Pranshu S.
- Role: Consultant
- Industry: Agriculture
- Involvement: Business Leader or Manager
Submitted Aug 2023
Overall Solution/Tax compliant/API Limitations
Likeliness to Recommend
What differentiates Zoho Books from other similar products?
The integration with other modules like ZOHO CRM, ZOHO People, ZOHO Payroll, makes it extremely beneficial for companies who want this as a one stop solution. In other cases, either we have to set up that entire integration or do a lot of manual processes in order to have linkages cross-functionally.
What is your favorite aspect of this product?
Ease of documentation of the entire order processing. From estimate to Sales Order to Invoice and Purchase Order, we have been able to link up everything and automate using their APIs.
What do you dislike most about this product?
Limits on API hits per minute and workflow limits. This has resulted in literal revenue losses of $500,000 on a single day earlier when the entire system was down and we were out of ZOHO Flows, and Workflows in ZOHO Books.
What recommendations would you give to someone considering this product?
You should know the peak utilization of APIs and flows. Once that analysis is done, you must always keep a buffer with the platform to make sure that there is enough space to accommodate any surges.
Pros
- Inspires Innovation
- Transparent
- Security Protects
- Respectful
Cons
- Less Efficient Service
- Inhibits Innovation
- Slower Product Innovation
Edokhagba C.
- Role: Finance
- Industry: Engineering
- Involvement: End User of Application
Submitted May 2025
Zoho Books: A Smart, User-Friendly Solution for St
Likeliness to Recommend
What differentiates Zoho Books from other similar products?
Compared to QuickBooks or Xero, Zoho Books offers a wide range of features at a more affordable price, especially for small and mid-sized businesses.
What is your favorite aspect of this product?
It allows businesses to automate routine tasks like invoice generation, payment reminders, and approval workflows—saving time and reducing errors.
What do you dislike most about this product?
it is limited to third-party integrations compared to competitors like QuickBooks or Xero.
What recommendations would you give to someone considering this product?
Explore all features during the trial period to see if it meets your specific business needs, especially invoicing, automation, and reporting.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Pat B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2025
Online book keeping
Likeliness to Recommend
What differentiates Zoho Books from other similar products?
Zoho Book is good for account and keeping online invoices.
What is your favorite aspect of this product?
Easy to create and share invoices
What recommendations would you give to someone considering this product?
Managing Sales is easy and reliable
Pros
- Helps Innovate
- Enables Productivity
- Reliable
- Performance Enhancing
