What is Zoho Books?
Zoho Books is a powerful financial platform designed to help businesses streamline their finances, automate business workflows, and help them securely collaborate with accountants online. It simplifies day-to-day business transactions, provides real-time financial reporting and ensures compliance with local tax laws. With its intuitive UI and fully functional mobile apps, Zoho Books will help businesses grow faster, smarter and scale more efficiently.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
99 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Books?
Pros
- Respectful
- Transparent
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Accounts Payable Purchase Orders
Cash Flow Management
General Ledger Chart of Accounts
Accounts Receivable Invoicing
Project Accounting
Dashboards, Analytics and Reporting
Reconciliation
Cost Revenue Tracking
Expense Management
Budgeting Forecasting
Integration APIs
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
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Zoho Books Reviews
Pranshu S.
- Role: Consultant
- Industry: Agriculture
- Involvement: Business Leader or Manager
Submitted Aug 2023
Overall Solution/Tax compliant/API Limitations
Likeliness to Recommend
What differentiates Zoho Books from other similar products?
The integration with other modules like ZOHO CRM, ZOHO People, ZOHO Payroll, makes it extremely beneficial for companies who want this as a one stop solution. In other cases, either we have to set up that entire integration or do a lot of manual processes in order to have linkages cross-functionally.
What is your favorite aspect of this product?
Ease of documentation of the entire order processing. From estimate to Sales Order to Invoice and Purchase Order, we have been able to link up everything and automate using their APIs.
What do you dislike most about this product?
Limits on API hits per minute and workflow limits. This has resulted in literal revenue losses of $500,000 on a single day earlier when the entire system was down and we were out of ZOHO Flows, and Workflows in ZOHO Books.
What recommendations would you give to someone considering this product?
You should know the peak utilization of APIs and flows. Once that analysis is done, you must always keep a buffer with the platform to make sure that there is enough space to accommodate any surges.
Pros
- Inspires Innovation
- Transparent
- Security Protects
- Respectful
Cons
- Less Efficient Service
- Inhibits Innovation
- Slower Product Innovation
Rajeev B.
- Role: Consultant
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2023
Free version supports mandatory VAT return
Likeliness to Recommend
What differentiates Zoho Books from other similar products?
I have been using Zoho books for my startup company incorporated in India. While forming a UK company as resident of India in 2021, I was in need of a software that also supports mandatory filing of VAT return into a free version. Being tight on budget, I found Zoho allowing this feature as well more that should be suffice for a startup with budget constraint. As QuickBooks closed its operation in India, I suggest migrating to Zoho Books to all my connections.
What is your favorite aspect of this product?
Zoho Books allow a customer portal (with URL) that makes it easy to access for customers to update/print their account details, transactions.
What do you dislike most about this product?
User interface can be made more visually appealing.
What recommendations would you give to someone considering this product?
Since Zoho has a suite of products, start with one of their products and strategize how their entire suite can be leveraged best.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Mohit Y.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2023
Fantastic product with some quirks
Likeliness to Recommend
What differentiates Zoho Books from other similar products?
Zoho is very intuitive and they have worked on the Dashboard such that not only do you get a clear picture of everything that exists right now but the predictive analytics bring on real value.
What is your favorite aspect of this product?
Everything is very well thought out and works out of the box such that the learning curve involved is bare minimum.
What do you dislike most about this product?
The main disadvantage is that it seems to have been built keeping in mind the needs of the small business users and stuff such as recording of depreciation/ bulk import of invoices etc do not work as seamlessly as they should.
What recommendations would you give to someone considering this product?
It is a good product for early stage businesses but it is not a comprehensive solution in itself, and will need addons most of which are offered by Zoho itself in form of other products that being said if you are looking for one single complete solution in itself this may not be the best solution that is out there.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
