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Zoho

Zoho Forms

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Zoho Forms
8.8 /10

What is Zoho Forms?

Create and share online forms, receive email alerts, and get your team involved to manage your data with Zoho Forms.

Company Details


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Awards & Recognition

Zoho Forms won the following awards in the Online Forms category

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Zoho Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Forms?

3% Negative
9% Neutral
88% Positive

Pros

  • Fair
  • Acts with Integrity
  • Enables Productivity
  • Respectful

Feature Ratings

Average 84

Security

86

Data Analysis and Survey Function

86

Version Management

84

Workflow Automation

84

Drag and Drop Design

84

Mobility

83

APIs and Integration

83

Electronic Signatures

83

Field Configuration and Customization

83

State Transformation

80

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Ease of IT Administration

87

Business Value Created

86

Ease of Data Integration

84

Ease of Customization

83

Vendor Support

83

Quality of Features

82

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Usability and Intuitiveness

82

Availability and Quality of Training

80

Zoho Forms Reviews

Kuria G.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

My Experience With Zoho Forms

Likeliness to Recommend

10 /10

What differentiates Zoho Forms from other similar products?

Zoho Forms is the most advanced yet simple online forms creation software. It makes it easy to create, share online forms.

What is your favorite aspect of this product?

Using Zoho Forms is easy The software integrates with Zoho products for an improved user experience. The software makes forms creation easy thanks to available templates. Customization of forms is an option with this product

What do you dislike most about this product?

Never regretted deploying and using Zoho Forms.

What recommendations would you give to someone considering this product?

For fast and easy online forms creation, I recommend Zoho Forms. It also makes sharing forms online easy and is customizable as well.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Francisco M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Ecommerce Manager at GANEM

Likeliness to Recommend

10 /10

What differentiates Zoho Forms from other similar products?

The Managed Computer folder can have different levels of access. Managing Zoho Forms is simple and easy as the admin can monitor colleagues' activities and manage roles and file permissions from the admin panel. The admin panel helps to get the details of remaining storage and number of users. File ownership can be transferred when an employee leaves the job. The Android app provides push notification when any activity occurs in your team folder. The user can also redact and schedule the posting time of the files.

What is your favorite aspect of this product?

Team management and administration is easy to get in your secure space with features like activity tracking and audit trail. Sensitive data can be safe with access control where we can protect the data to access or modify. The activity timeline helps us to know the operation performed on our file.

What do you dislike most about this product?

Zoho forms should work on a Linux client, so sync can be set up on the server as well. All advanced analytics options must also be provided in the mobile app. Zoho forms should increase the state package file upload limit to at least two GB.

What recommendations would you give to someone considering this product?

You have real-time updates on who is editing the files within the teams. Allows the user to control who can access files or folders. It works smoothly even when offline and syncs files automatically when we come back online. It's easy to upload and share files securely.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Eleonora A.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

The registration procedure is lengthy

Likeliness to Recommend

8 /10

What differentiates Zoho Forms from other similar products?

Until recently, Zoho Forms was the sole platform for creating surveys, forms, surveys, and quizzes. Knowing Zoho Forms is beneficial for those who are unfamiliar with the technical aspects of things, as it allows you to swiftly gather information by building forms, quizzes, tests, identity papers, surveys, or anything else you can think of. Demand a large amount of resultant data; I believe this might be reduced, and the information for the modules inside the account structured.

What is your favorite aspect of this product?

We employ Zoho forms on hundreds of lead generating sites for the objectives of our advertising campaign and to highlight the various courses and academic work at the university. Zoho Forms is a flexible framework for managing user connections. We may also use Zoho Forms to collect information from new students who want to join our university chair. In addition to the form replies in the foundation, you can send contact notes to your guests' email addresses.

What do you dislike most about this product?

The premium service has a very high price compared to other market possibilities.

What recommendations would you give to someone considering this product?

We chose Zoho Forms since the template is already on our website and can be rapidly implemented. Zoho Forms is quite handy in a variety of ways. If you want to do user feedback research, this program is a great option. We value your input on our service quality. It organizes user and participant data required for each future contact and optimizes ongoing operations like data collection from employees, customers, suppliers, and prospects.

Pros

  • Helps Innovate
  • Efficient Service
  • Effective Service
  • Caring

Most Popular Zoho Forms Comparisons

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