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Zoho

Zoho Forms

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Zoho Forms
8.8 /10

What is Zoho Forms?

Create and share online forms, receive email alerts, and get your team involved to manage your data with Zoho Forms.

Company Details


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Awards & Recognition

Zoho Forms won the following awards in the Online Forms category

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Zoho Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Forms?

3% Negative
9% Neutral
88% Positive

Pros

  • Fair
  • Acts with Integrity
  • Enables Productivity
  • Respectful

Feature Ratings

Average 84

Security

86

Data Analysis and Survey Function

86

Version Management

84

Workflow Automation

84

Drag and Drop Design

84

Mobility

83

APIs and Integration

83

Electronic Signatures

83

Field Configuration and Customization

83

State Transformation

80

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Ease of IT Administration

87

Business Value Created

86

Ease of Data Integration

84

Ease of Customization

83

Vendor Support

83

Quality of Features

82

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Usability and Intuitiveness

82

Availability and Quality of Training

80

Zoho Forms Reviews

Gabrielle C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2021

Excellent product to create online forms

Likeliness to Recommend

9 /10

What differentiates Zoho Forms from other similar products?

This is the best product I have across that effectively creates online forms.

What is your favorite aspect of this product?

I like the fact that this product can easily create online forms for clients and gives emails alerts on time.

What do you dislike most about this product?

I have not disliked anything to do with this product.

What recommendations would you give to someone considering this product?

For online form creations and email notification I highly recommend Zoho Forms.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Inspires Innovation

Neyrali A.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2021

Great ability to create various forms.

Likeliness to Recommend

9 /10

What differentiates Zoho Forms from other similar products?

The creation of forms in our Sales sector is something very fundamental for us, because this helps us to boost our sales and to be able to offer better questionnaires to all our potential clients. One of the differences that stand out between Zoho Forms and other forms platforms is that Zoho Forms offers a form creation from scratch without the need for an internet connection, while other platforms force the user to have an internet connection in order to start create forms. With Zoho Forms you can create forms without the internet, and in an instant, upload it to the Zoho system or send it to customers when necessary.

What is your favorite aspect of this product?

One of the things that I like the most about Zoho Forms is that I have the ability to enjoy a hundred templates for the forms that I am creating, in this way I give them a better design and I can organize all the information that I go to very well. place on these. Also, another feature that I love and that has provided me with a great benefit, is the fact that I can have an excellent synchronization with the Zoho CRM service, in this way, I can send all the forms generated to my customers directly. The timing is excellent, very fast, and instantly submits all the forms you want.

What do you dislike most about this product?

I think that it is not necessary to mention any negative factor of Zoho Forms, since it does not have any, its operation is great, I have been totally surprised with the ability of Zoho Forms to establish a perfect structure to all the forms and generate a perfect site for questionnaire for potential customers. It offers an excellent form design for mobile devices, which makes it even more feasible to send forms to clients, fully accessible from any device. I am totally grateful for how Zoho Forms works.

What recommendations would you give to someone considering this product?

Zoho Forms has everything that any sales industry needs, its ability to generate forms with an attractive design and with beautiful templates is amazing. This platform has a simple way to create forms, since it is enough to drag the text that you want to integrate and with a few simple buttons, you can insert images. I believe that Zoho Forms would be an excellent platform for all those sales areas that need a platform that streamlines the creation of forms and saves time for customers who need to receive these forms.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Wilson S.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

General ability to create well-designed forms.

Likeliness to Recommend

8 /10

What differentiates Zoho Forms from other similar products?

Form building is a service that Zoho Forms does too well, and it is able to help us get customer information faster. One of the features that make Zoho Forms stand out from other forms creation platforms is that this platform is capable of offering instant receipt of customer information. Other platforms take longer to receive the information that customers have placed in the completed forms, but Zoho Forms does it instantly, which helps us a lot to visualize and analyze the information obtained in a better time.

What is your favorite aspect of this product?

What I like the most about Zoho Forms is the great variety of pre-designed templates that it offers, these templates really save a lot of work time and allow each form to obtain a perfect design and a perfect order of the information. The second feature that I like about Zoho Forms is that it has an excellent ability to create from the cell phone, it offers me a perfectly optimized application capable of helping me create forms with the same experience that it offers me in its version for computers, I can do all kinds of design changes and I can organize the information in the same way.

What do you dislike most about this product?

I do not have a complaint about the operation of Zoho Forms since it has always been a completely fluid platform and it has helped me a lot to build a space for receiving information from all clients, however, one feature that should be improved is at the time of insert an image in the form, Zoho Forms limits the size of the inserted images, up to a maximum of 500 pixels per image, but, I wish there were no limits, to be able to insert images with higher quality and larger, to all my forms, it would be a much better experience for me.

What recommendations would you give to someone considering this product?

One of my reasons why I would recommend Zoho Forms is because I consider that there is no simpler platform to create forms than this, it offers an easy-to-use system which allows forms to be completed in a few minutes. Another of my reasons why I would recommend this platform is that it is quite fast for receiving the responses of the forms that are sent to clients, this is a perfect solution for those companies that want to speed up the process of obtaining information. Zoho Forms is easy to use and quickly retrieves customer information, it is a perfect solution.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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