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Zoho

Zoho Meeting

Composite Score

8.8 /10

CX Score

9.2 /10

250 Reviews Write a Review

What is Zoho Meeting?

Zoho Meeting is a robust web conferencing solution. Hosts product launches, feature demonstrations, sales presentations, lead-nurturing webinars, user education webinars, and online meetings, right from your browser.

Company Details

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Awards & Recognition

Zoho Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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0 Top Rated Capabilities

1 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

0 Top Rated Capabilities

3 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2022 Data Quadrant Gold Medalist

2022

3 Top Rated Capabilities

1 Top Rated Features

2022

2021 Emotional Footprint Champion

2021

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2021

Zoho Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Meeting?

1% Negative

4% Neutral

95% Positive

Pros

Effective Service
Inspires Innovation
Trustworthy
Efficient Service

Feature Ratings

Average 82

Instant Messaging

File Transfer

Video Conferencing

Audio Conferencing VoIP

Keyboard Mouse Control

Facilitator Functions

Audio Conferencing Call in Bridge

Audio Controls

Application Share

Screen Share

Virtual Whiteboard

Vendor Capability Ratings

Average 82

Ease of Implementation

Business Value Created

Product Strategy and Rate of Improvement

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Ease of Customization

Quality of Features

Availability and Quality of Training

Vendor Support

Zoho Meeting Reviews

Jamie R.

Role: Sales Marketing
Industry: Gaming and Hospitality
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2024

My Zoho Meeting Experience

Likeliness to Recommend

8 /10

What differentiates Zoho Meeting from other similar products?

It’s simple, lightweight, and doesn’t require complex installations, unlike Zoom or Microsoft Teams, which can feel bloated for smaller meetings.

What is your favorite aspect of this product?

When onboarding new property managers remotely, I use the tools to keep the sessions interactive and gauge understanding in real-time

What do you dislike most about this product?

It’s less than ideal when hosting webinars or client-facing calls

What recommendations would you give to someone considering this product?

If you’re already using Zoho, Zoho Meeting fits like a glove. Start with internal meetings or training sessions to get the hang of its features, then scale up to client calls or webinars

Pros

Efficient Service
Client Friendly Policies
Fair
Acts with Integrity

vivek p.

Role: Information Technology
Industry: Engineering
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2024

User friendly interface

Likeliness to Recommend

8 /10

What differentiates Zoho Meeting from other similar products?

Simple User Interface

What is your favorite aspect of this product?

Multi-Platform Support

What do you dislike most about this product?

Limited Integration Outside Zoho Ecosystem

What recommendations would you give to someone considering this product?

Test for Compatibility

Pros

Efficient Service
Generous Negotitation
Includes Product Enhancements
Helps Innovate

Role: C-Level
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Nov 2024

Features clunky

Likeliness to Recommend

8 /10

Pros

Enables Productivity
Trustworthy
Caring
Generous Negotitation

Latest Research

Zoho Meeting

What is Zoho Meeting?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

Zoho Meeting Ratings

86 Likeliness to Recommend

95 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Zoho Meeting?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Instant Messaging Real-time, text-based communication between two or more people

File Transfer File transfer services

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Keyboard Mouse Control Host can grant or remove control

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Application Share Ability to share a single application only for viewing by web conference participants

Screen Share Ability to share a computer screen for viewing by web conference participants

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Zoho Meeting Reviews

Jamie R.

My Zoho Meeting Experience

Likeliness to Recommend

Pros

vivek p.

User friendly interface

Likeliness to Recommend

Pros

Features clunky

Likeliness to Recommend

Pros

Most Popular Zoho Meeting Comparisons

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Title

Feature Ratings

Instant Messaging

File Transfer

Video Conferencing

Audio Conferencing VoIP

Keyboard Mouse Control

Facilitator Functions

Audio Conferencing Call in Bridge

Audio Controls

Application Share

Screen Share

Virtual Whiteboard

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Product Strategy and Rate of Improvement

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Ease of Customization

Quality of Features

Availability and Quality of Training

Vendor Support