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Zoho Meeting Logo
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Zoho

Zoho Meeting

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Zoho Meeting
8.8 /10

What is Zoho Meeting?

Zoho Meeting is a robust web conferencing solution. Hosts product launches, feature demonstrations, sales presentations, lead-nurturing webinars, user education webinars, and online meetings, right from your browser.

Company Details


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Awards & Recognition

Zoho Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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Zoho Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Meeting?

1% Negative
4% Neutral
95% Positive

Pros

  • Effective Service
  • Inspires Innovation
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 82

Instant Messaging

84

File Transfer

83

Video Conferencing

83

Audio Conferencing VoIP

83

Keyboard Mouse Control

83

Audio Conferencing Call in Bridge

82

Audio Controls

82

Facilitator Functions

82

Application Share

81

Screen Share

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

84

Business Value Created

82

Ease of Data Integration

82

Product Strategy and Rate of Improvement

81

Usability and Intuitiveness

81

Breadth of Features

81

Ease of IT Administration

81

Ease of Customization

81

Quality of Features

81

Availability and Quality of Training

80

Vendor Support

79

Zoho Meeting Reviews

Shawne P.

  • Role: Finance
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Exceptional and easy to use virtual meeting app.

Likeliness to Recommend

10 /10

What differentiates Zoho Meeting from other similar products?

Zoho Meeting works very well which makes it an excellent and exceptional tool for coordinating global webinars. I like how it is extremely easy and quick to set up meetings and webinars with this application. It is web-based and has a very nice and intuitive interface which makes it easy to use. Supports powerful features such as recording, analytics, email reminders etc. The customer support team is very responsive, supportive, helpful and i love how they provide a very simple user guide.

What is your favorite aspect of this product?

In terms of video and audio we have never experienced any challenges, just with strong and stable internet connection you are ready to go. Additionally, it enables me to set up the parameters of the webinar which includes registration forms and invitations. It is a brilliant and powerful tool that covers all what is needed for an online meeting application.

What do you dislike most about this product?

I find it a little bit cumbersome dialing in via mobile phone. Nothing much to mention that requires improvement.

What recommendations would you give to someone considering this product?

Zoho Meeting is an easy-to-use virtual meetings application and i must recommend it to others.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Jack W.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

"Best option for the price range."

Likeliness to Recommend

9 /10

What differentiates Zoho Meeting from other similar products?

This application is unique in comparison to others because of its low cost and easy to use interface.

What is your favorite aspect of this product?

The door to the call is wide open. Webinars and video conferencing may be arranged, and they're both simple to set up and participate in. Zoho Meeting's base plan is reasonably priced and provides all the features you'll need for a successful conference call. The clarity is fine, and it improves with speedy wifi. We have never had anything less than excellent customer service. They will stick around until you have everything in place.

What do you dislike most about this product?

I really need a recording option since I have important phone conversations that I have missed. Unfortunately, not as many people use or have access to Zoho Meeting as do the more ubiquitous online meeting services.

What recommendations would you give to someone considering this product?

For those who prefer not to utilize complex programs like Zoom for their video conferences, this is a great option.

Pros

  • Unique Features
  • Efficient Service
  • Effective Service
  • Inspires Innovation

Kevin R.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Simple Meeting Setup, Great Features

Likeliness to Recommend

9 /10

What differentiates Zoho Meeting from other similar products?

This service is available to anyone who is having trouble with something relating to their job. As a result, efficiency, transparency, and output across the board are boosted for everyone in the company. The assistance gained by being able to share a computer's display was significant. When there is a big meeting, stability becomes a concern. There is no reliable free alternative, so you'll need to spring for the full-price version.

What is your favorite aspect of this product?

We will be able to have online meetings and facilitate better interdepartmental communication with the help of Zoho Meeting. Customers who have further inquiries regarding our offerings can also get answers to their technical concerns this way. It's flexible and easy to implement in different scenarios.

What do you dislike most about this product?

Weak connection and unattractive user interface. Inadequate high-definition video (HD) support is a common problem in online meetings and webinars. When participating in a single video conference, the service does not provide tools for managing users or meetings.

What recommendations would you give to someone considering this product?

The best way to take advantage of it is to pair it with Zoho Bookings or another compatible Zoho Product. Since we only use Zoho for our booking needs, I can't say how it works with other services. It's also incredibly handy to be able to start short internal meetings from within Zoho Cliq, Mail, or other applications.

Pros

  • Helps Innovate
  • Reliable
  • Effective Service
  • Continually Improving Product

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