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Zoho

Zoho Meeting

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Zoho Meeting
8.8 /10

What is Zoho Meeting?

Zoho Meeting is a robust web conferencing solution. Hosts product launches, feature demonstrations, sales presentations, lead-nurturing webinars, user education webinars, and online meetings, right from your browser.

Company Details


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Awards & Recognition

Zoho Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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Zoho Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Meeting?

1% Negative
4% Neutral
95% Positive

Pros

  • Effective Service
  • Inspires Innovation
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 82

Instant Messaging

84

File Transfer

83

Video Conferencing

83

Audio Conferencing VoIP

83

Keyboard Mouse Control

83

Audio Conferencing Call in Bridge

82

Audio Controls

82

Facilitator Functions

82

Application Share

81

Screen Share

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

84

Business Value Created

82

Ease of Data Integration

82

Product Strategy and Rate of Improvement

81

Usability and Intuitiveness

81

Breadth of Features

81

Ease of IT Administration

81

Ease of Customization

81

Quality of Features

81

Availability and Quality of Training

80

Vendor Support

79

Zoho Meeting Reviews

Bart K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

In a flash, organize a meeting using Zoho Meeting

Likeliness to Recommend

9 /10

What differentiates Zoho Meeting from other similar products?

Compared to Zoom and Microsoft Teams, it is also the easiest to learn and utilize on your own without needing technical help. The fact that we are a software development firm means that we need to have frequent meetings and do it in a way that is both efficient and painless.

What is your favorite aspect of this product?

I appreciate the platform's superior video and audio quality. I like the end-to-end encryption and lack of worry about a secure meeting environment that the Zoho meeting platform's security offers the best. Simple to join or arrange a meeting. Its user-friendly nature ensures that it will meet all expectations with just a single click. At least for me, there was never any latency regarding audio or video quality.

What do you dislike most about this product?

What I don't like is that it has higher internet bandwidth requirements than other apps, which might lead to occasional hiccups when using less-than-ideal connections. Videos often skip or freeze during meetings, despite the audio continuing to play usually. I wouldn't say I like the technical support offered by this meeting platform.

What recommendations would you give to someone considering this product?

For improved group communication and presentation, I suggest using Zoho Meeting, which is compatible with Zoho Chat and Zoho Show. I can solve several issues with the aid of Zoho Meeting, most of which are associated with online virtual meetings, video conferencing, audio conferencing, messaging, and file sharing.

Pros

  • Performance Enhancing
  • Unique Features
  • Effective Service
  • Respectful

Cindy R.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

A software with superb efficiency

Likeliness to Recommend

9 /10

What differentiates Zoho Meeting from other similar products?

The platform requires just a web browser to function, so there's no need to install any more software. Other than the apparent purpose of its email service, I also use other Zoho products because I trust them to respect my privacy and my contacts' privacy contacts' privacy. Because it provides me with more reassurance, privacy, and security, Zoho is my app of choice.

What is your favorite aspect of this product?

What I appreciate about the software is that it lets you conduct different kinds of meetings online and that it is less expensive than those of their rivals. Its free edition is excellent and includes all of the essential features of a meeting program. The mobile phone's app lock feature is handy because not every device has fingerprint recognition.

What do you dislike most about this product?

Because of the poor user experience and the frequent disconnections of video conferences caused by the app itself and other factors, I do not enjoy the mobile application service. Sharing the screen is slow, and it took me a long to find out which window to share. Disconnections and slowdowns occur intermittently during the conference.

What recommendations would you give to someone considering this product?

For online meetings, I strongly suggest Zoho Meeting. It cannot overstate the cost-effectiveness of the Zoho Meeting. Zoho Meeting is an excellent option for businesses of any size. It is a great tool for online meetings and webinars, and I have recommended it to all of my contacts. Zoho Meeting becomes even more valuable and cost-effective if you utilize other Zoho services.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Jonathan D.

  • Role: Industry Specific Role
  • Industry: Banking
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Jun 2022

incredibly useful tool for communication

Likeliness to Recommend

9 /10

What differentiates Zoho Meeting from other similar products?

The design of this tool is different and stands out from the others due to the easy understanding of its platform for employees and the communication of the company that this translates into more productivity.

What is your favorite aspect of this product?

My favorite aspect is how intuitive this tool is and all the recommendations it raises to make everything much more organized for communication. such as default messages and automatic messages depending on the question.

What do you dislike most about this product?

I have nothing negative to say about this tool because it has only brought benefits to employees and the organization of the company.

What recommendations would you give to someone considering this product?

I recommend trying it if you have the opportunity to see for yourself the qualities of this tool and its intuitive way of helping the user in everything.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

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