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Zoho

Zoho Meeting

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Zoho Meeting
8.8 /10

What is Zoho Meeting?

Zoho Meeting is a robust web conferencing solution. Hosts product launches, feature demonstrations, sales presentations, lead-nurturing webinars, user education webinars, and online meetings, right from your browser.

Company Details


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Awards & Recognition

Zoho Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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Zoho Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Meeting?

1% Negative
4% Neutral
95% Positive

Pros

  • Effective Service
  • Inspires Innovation
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 82

Instant Messaging

84

File Transfer

83

Video Conferencing

83

Audio Conferencing VoIP

83

Keyboard Mouse Control

83

Audio Conferencing Call in Bridge

82

Audio Controls

82

Facilitator Functions

82

Application Share

81

Screen Share

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

84

Business Value Created

82

Ease of Data Integration

82

Product Strategy and Rate of Improvement

81

Usability and Intuitiveness

81

Breadth of Features

81

Ease of IT Administration

81

Ease of Customization

81

Quality of Features

81

Availability and Quality of Training

80

Vendor Support

79

Zoho Meeting Reviews

  • Role: Consultant
  • Industry: Education
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted Apr 2022

"Fantastic product!"

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

katie w.

  • Role: Finance
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

End to end encryption of private conversation.

Likeliness to Recommend

9 /10

What differentiates Zoho Meeting from other similar products?

Stunning to hold conference meeting with clients with high quality video calls. Love how its instant to share files and document. Efficient to call via voice calls and very high quality sound.

What is your favorite aspect of this product?

Voice calls are of high quality making communication efficient. Reliable to faster share files and document. Secure with end of end encryption of private conversation. Reliable to schedule for meeting

What do you dislike most about this product?

It's a great software with ease of intergration to Zoho CRM

What recommendations would you give to someone considering this product?

Great for end to end encryption of private communication. Reliable for screen share which is easy to connect smoothly. The mobile app is super friendly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jeanne A.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Meet and greet online at one’s pleasure!

Likeliness to Recommend

9 /10

What differentiates Zoho Meeting from other similar products?

With Zoho meetings, your online presence, meetups, educational and informational webinars becomes nothing less than of those you have at your office or at school. This is such great platform that meets the needs of users and clients in the best possible means. It comes with great integration and the price factor is also very much reasonable and affordable.

What is your favorite aspect of this product?

When a company or any organization host an online meeting of any sort, this is very important that your audience (tech friendly and non-tech friendly) have lesser issues so that they can focus more on what is the agenda. With Zoho meetings we are sure that nobody – even non-tech people – doesn’t face much struggle to join the meetings and use it in one go. It is super user-friendly and we like that about it.

What do you dislike most about this product?

We have purchased a plan that is suitable for our business but still, when we host webinars, they are billed according to per hour and with many other factors separately. We do wish that they could make it a wholesome package that will be economical. Also, a huge disappointment is that it is not available on phone and this is your phone generation era.

What recommendations would you give to someone considering this product?

There is one very important factor that you must consider, it is privacy. Surely the online systems helps us with our everyday tasks, but privacy and security is another level of concern for every company and we enjoy that at Zoho meetings, it is affordable and suit needs of all types of organizations.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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