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Zoho

Zoho Meeting

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Zoho Meeting
8.8 /10

What is Zoho Meeting?

Zoho Meeting is a robust web conferencing solution. Hosts product launches, feature demonstrations, sales presentations, lead-nurturing webinars, user education webinars, and online meetings, right from your browser.

Company Details


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Awards & Recognition

Zoho Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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Zoho Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Meeting?

1% Negative
4% Neutral
95% Positive

Pros

  • Effective Service
  • Inspires Innovation
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 82

Instant Messaging

84

File Transfer

83

Video Conferencing

83

Audio Conferencing VoIP

83

Keyboard Mouse Control

83

Audio Conferencing Call in Bridge

82

Audio Controls

82

Facilitator Functions

82

Application Share

81

Screen Share

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

84

Business Value Created

82

Ease of Data Integration

82

Product Strategy and Rate of Improvement

81

Usability and Intuitiveness

81

Breadth of Features

81

Ease of IT Administration

81

Ease of Customization

81

Quality of Features

81

Availability and Quality of Training

80

Vendor Support

79

Zoho Meeting Reviews

Maddison B.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Focus Group Goldmine

Likeliness to Recommend

8 /10

What differentiates Zoho Meeting from other similar products?

As for the screen sharing, which is one of the key tools when it comes to meetings, in Zoho Meeting they are excellent. The co-annotation feature, where people can share their screens at once, is exceptional for comparing product designs or marketing materials during focus-groups. The polling feature is also good, as it provides a fast way of obtaining numbers during audit-type qualitative sessions.

What is your favorite aspect of this product?

I like how reliable the software is, and how simple it is to use, specifically Zoho Meeting. The user interface is quite easy to use, which allows a seamless setup of virtual focus groups and their administration. Some of the most useful features are indeed the recording feature, since it makes it possible to go over the topics discussed and any missed information and facts. I also like the breakout room feature, where it is possible to set a larger number of participants for deeper dialogue.

What do you dislike most about this product?

All in all, Zoho Meeting is quite good, but its analytics could use some improvement.

What recommendations would you give to someone considering this product?

In reference to the shared screen feature, the packaging design variations could be demonstrated with ease. We really benefited from seeing their reactions and hearing their thoughts in the process. During one of the sessions, a participant used the free open annotation tool to highlight something on a label that he or she particularly liked. We might have missed this in a traditional setting, but that strategic mistake is not one we can afford right now. Regarding the polling feature, we were able to use it to get a snap decision on which product names people preferred.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Emma j.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Rated Top In My Company.

Likeliness to Recommend

8 /10

What differentiates Zoho Meeting from other similar products?

High quality video and a noiseless audio during meetings.

What is your favorite aspect of this product?

The ability to record a live meeting for record keeping.

What do you dislike most about this product?

Less satisfying user interface on the mobile version.

What recommendations would you give to someone considering this product?

Adopt a successful way to run virtual meetings with zoho meeting.

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Efficient Service

Orianne G.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Elevates Virtual Product Launches

Likeliness to Recommend

9 /10

What differentiates Zoho Meeting from other similar products?

Zoho Meeting can be recommended for detailed screen sharing, perfect for demonstrating products from different perspectives at the same time. It becomes easy to follow up through email marketing since the platform integrates it into the specific follow-up processes after creating more leads during the launch. Due to flexible branding solutions, it provides consistency in branding in relation to the campaign’s visual feel.

What is your favorite aspect of this product?

Another aspect of Zoho Meeting that can be pointed out is the quality of the video and audio transmission, which remains very reliable and makes product demonstrations extremely clear. Known for its ease of use through a web browser, it is useful to presenters as well as the others who join the meeting. Highlight reels can be quickly made using the recording as well as the editing function; hence, the launch effects go beyond the physical events.

What do you dislike most about this product?

All in all, Zoho Meeting is quite satisfactory; nonetheless, it can be more versatile when it comes to breakout rooms according to the sessions’ structure. Some third–party integrations are available but severely restricted, especially when it comes to connecting event information with other marketing KPIs for a holistic campaign evaluation.

What recommendations would you give to someone considering this product?

The Zoho Meeting was easily the highlight of our virtual product launches. The continuity between PowerPoint slides, live demonstrations, and actual audience question and answer sessions maintained the audiences’ interest during the events. The polling features within the platform assisted in determining the initial reactions to new campaign ideas, facilitating timely shifts in technique. After the event, the specific details of the attendees’ participation proved to be useful in the follow-up marketing communication strategies.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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