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Zoho

Zoho Meeting

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Zoho Meeting
8.8 /10

What is Zoho Meeting?

Zoho Meeting is a robust web conferencing solution. Hosts product launches, feature demonstrations, sales presentations, lead-nurturing webinars, user education webinars, and online meetings, right from your browser.

Company Details


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Awards & Recognition

Zoho Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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Zoho Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Meeting?

1% Negative
4% Neutral
95% Positive

Pros

  • Effective Service
  • Inspires Innovation
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 82

Instant Messaging

84

File Transfer

83

Video Conferencing

83

Audio Conferencing VoIP

83

Keyboard Mouse Control

83

Audio Conferencing Call in Bridge

82

Audio Controls

82

Facilitator Functions

82

Application Share

81

Screen Share

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

84

Business Value Created

82

Ease of Data Integration

82

Product Strategy and Rate of Improvement

81

Usability and Intuitiveness

81

Breadth of Features

81

Ease of IT Administration

81

Ease of Customization

81

Quality of Features

81

Availability and Quality of Training

80

Vendor Support

79

Zoho Meeting Reviews

Geneva F.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2020

Custom quality video conferences

Likeliness to Recommend

9 /10

What differentiates Zoho Meeting from other similar products?

Zoho Meeting is a platform that is distinguished by being a highly efficient solution for conducting highly professional interactive meetings, really the variety of tools provided by this platform are completely unique and highly adaptable to various needs in the midst of web meetings, its high stability in the meetings are factors that convey a great tranquility to users who acquire it, really Zoho Meeting is a service that is defined by its high quality for web meetings.

What is your favorite aspect of this product?

I personally love holding meetings with Zoho Meeting with my team, because it is a very powerful and easy to use platform for setting up meetings via the web, the simplicity and functionality of this service are factors that provide a lot of satisfaction. Their definition of audio and video are completely professional to make a high quality meeting, the first day I tried Zoho Meeting I was very surprised because the progress you get when making a meeting with teams or clients, its integration with widgets and integrated calendars works excellently, its options that allow meeting hosts to make from surveys, questions and answers are excellent to reach a conclusion of the topics discussed in the meetings.

What do you dislike most about this product?

My main concern with this software is that there are times when you are in the middle of meetings and the platform has some bugs like audio delay and loss of video quality, in general this can make a very unpleasant experience when being in a meeting, I really think that it is necessary that the developers of this platform take some measures to avoid this failure.

What recommendations would you give to someone considering this product?

I highly recommend the service offered by Zoho Meeting, because of the many alternatives that exist today it is very unlikely to be able to find one as efficient as this one and at a very low cost. I personally have been working with this platform since 2018 and the number of meetings and webinars that I have done with this service have been many.

Pros

  • Efficient Service
  • Transparent
  • Continually Improving Product
  • Reliable

John C.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2020

Hold seminars through Zoho Meeting!

Likeliness to Recommend

10 /10

What differentiates Zoho Meeting from other similar products?

It differs mainly in its interface, since it is easy to understand, so it is pleasant for any type of user who wants to use this tool. Its video and audio quality are excellent and this tool provides a good support service even though it is free.

What is your favorite aspect of this product?

I like that the communication through this tool is fast and efficient, with few steps I can be calling my family, friends or colleagues, regardless of where in the world they are and the best of all that I can see and listen with the best possible video and audio quality. Also that I can be in a videoconference and I can be chatting simultaneously with other people and I can do all this for free.

What do you dislike most about this product?

In the time that I have used this tool to communicate I have not found something that upsets me because I have not really had any kind of inconvenience.

What recommendations would you give to someone considering this product?

I recommend this tool to all the people who are communicating daily with family, friends, work colleagues or simply carry out seminars often since with the help of this tool they can do it easily and with the best video and audio conditions . It is free which makes it 100% recommended.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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