Zoho Sign Customer Reviews 2025 | Electronic Signature

What is Zoho Sign?

Zoho Sign is a complete digital signature application for business signatories. It allows users to quickly upload their documents and sign them or send them out for signatures to create legally binding business paperwork in a hassle-free and paperless manner. Users can track, access, and manage all their documents on demand and in real time across various platforms. As a highly secure cloud-based solution, Zoho Sign offers military-grade encryption for all user data, and all the signed documents are compliant with major e-signature laws worldwide.

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Awards & Recognition

Zoho Sign won the following awards in the Electronic Signature category

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2 Top Rated Capabilities

9 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2024 Data Quadrant Champion

2024

5 Top Rated Capabilities

7 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

4 Top Rated Capabilities

6 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2022 Data Quadrant Champion

2022

11 Top Rated Capabilities

13 Top Rated Features

2022

2021 Emotional Footprint Champion

2021

2021 Data Quadrant Champion

2021

Zoho Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

Up 1
Since last award

98 Plan to Renew

Up 1
Since last award

91 Satisfaction of Cost Relative to Value

Down 1
Since last award

97

Product Experience

96

Negotiation and Contract

97

Conflict Resolution

97

Strategy & Innovation

98

Service Experience

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Emotional Footprint Overview

Product Experience:: 97%
Negotiation and Contract:: 96%
Conflict Resolution:: 97%
Strategy & Innovation:: 97%
Service Experience:: 98%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Sign?

0% Negative

3% Neutral

97% Positive

Pros

Fair
Client's Interest First
Transparent
Performance Enhancing

Zoho Sign Downloads

Getting started with Zoho Sign - A Guide

This guide covers the basics of creating your account, setting up your organization within Zoho Sign, and using the app to start signing ...

Zoho Sign Videos

Zoho Sign Reviews

Chantal L.

Role: Finance
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2021

Absolute Must-Have

Likeliness to Recommend

10 /10

What differentiates Zoho Sign from other similar products?

Integration directly within the entire ZohoOne Suite. A cut above.

What is your favorite aspect of this product?

Ease of use - nearly no training required for new agents.

What do you dislike most about this product?

Copy & paste - we send a lot of legal documents for two borrowers; both need to initial every page. When we copy & paste the two initials boxes both get allocated to one signer instead of retaining their original signer allocation.

What recommendations would you give to someone considering this product?

Stop considering it and just get it - one of the very best (and I've used ALL of the competition offerings) and the integration with ZohoOne puts it miles ahead/above the competition.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Anton E.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2021

good support but the fact that you need it is bad

Likeliness to Recommend

4 /10

What differentiates Zoho Sign from other similar products?

support is great

What is your favorite aspect of this product?

support is my favorite

What do you dislike most about this product?

The interface

What recommendations would you give to someone considering this product?

nothing i think

Pros

Helps Innovate
Reliable
Performance Enhancing
Inspires Innovation

Cons

Vendor Friendly Policies

Adele C.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2021

Affordability and fantastic customer service

Likeliness to Recommend

10 /10

What differentiates Zoho Sign from other similar products?

Affordability

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

Zoho Sign is great compared to other similar products.

What recommendations would you give to someone considering this product?

Try Zoho Sign

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Unique Features

Latest Research

Zoho Sign

What is Zoho Sign?

Company Details

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Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Champion

2021 Emotional Footprint Champion

2021 Data Quadrant Champion

Zoho Sign Ratings

90 Likeliness to Recommend

Up 1 Since last award

98 Plan to Renew

Up 1 Since last award

91 Satisfaction of Cost Relative to Value

Down 1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Zoho Sign?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Digital Signature Not the same as e-signature. A digital signature is an encrypted packet associated with a document. Encrypted and decrypted via keys in a signatory certificate.

Security Software provides appropriate data and access security.

User-Friendly Intuitive and easy-to-use, with drag and drop tools to build forms on a visual canvas-type workspace.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Blockchain Timestamping Tool provides the means to publicly verify the signing of documents by publishing document signing events along with timestamps to a public blockchain.

E-Signatures Ability to add a digital mark indicating agreement to the conditions and terms in a contract or document and also confirms the identity of the message's creator

Notifications Alerting can be triggered by the application including documents that are not signed making administration much easier.

Customizable Branding Tool allows user to apply its own branding to documents and create its own forms.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Unlimited Document Sends & Storage Provides the ability to send and store as many documents as needed for enterprise business operations without enforcing an upper limit or cap.

Workflow Solution allows business to automate approval and action routines for easy fast processing through the lifecycle.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Zoho Sign Screenshots

Dashboard

Profile

Adding documents and recipients

Additional workflow settings

Adding signer fields

Manage documents

Track documents in real time

Reports

Certificate of completion

Zoho Sign Downloads

Getting started with Zoho Sign - A Guide

Zoho Sign Videos

Zoho Sign - A Complete Digital Signature App - Product Overview

Zoho Sign Reviews

Chantal L.

Absolute Must-Have

Likeliness to Recommend

Pros

Anton E.

good support but the fact that you need it is bad

Likeliness to Recommend

Pros

Cons

Adele C.

Affordability and fantastic customer service

Likeliness to Recommend

Pros

Most Popular Zoho Sign Comparisons

Up 1
Since last award

Up 1
Since last award

Down 1
Since last award

Feature Ratings

Digital Signature

Security

User-Friendly

Cloud/On-Prem/Hybrid Deployment

Blockchain Timestamping

E-Signatures

Notifications

Customizable Branding

Mobile

Unlimited Document Sends & Storage

Workflow

Vendor Capability Ratings

Ease of Implementation

Breadth of Features

Quality of Features

Business Value Created

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support

Availability and Quality of Training

Usability and Intuitiveness