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Zoho Sign Logo Award Winner Product Badge
Zoho Sign Logo Award Winner Product Badge
Zoho

Zoho Sign

Composite Score
8.5 /10
CX Score
8.9 /10
Category
Zoho Sign
8.5 /10

What is Zoho Sign?

Zoho Sign is a complete digital signature application for business signatories. It allows users to quickly upload their documents and sign them or send them out for signatures to create legally binding business paperwork in a hassle-free and paperless manner. Users can track, access, and manage all their documents on demand and in real time across various platforms. As a highly secure cloud-based solution, Zoho Sign offers military-grade encryption for all user data, and all the signed documents are compliant with major e-signature laws worldwide.

Company Details


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Awards & Recognition

Zoho Sign won the following awards in the Electronic Signature category

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Zoho Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

Down 2
Since last award

97 Plan to Renew

92 Satisfaction of Cost Relative to Value

Up 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
97%
Negotiation and Contract:
96%
Conflict Resolution:
97%
Strategy & Innovation:
97%
Service Experience:
98%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Sign?

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0% Negative
3% Neutral
97% Positive

Pros

  • Fair
  • Client's Interest First
  • Transparent
  • Performance Enhancing

Feature Ratings

Average 86

Digital Signature

92

Security

91

User-Friendly

90

Cloud/On-Prem/Hybrid Deployment

90

Blockchain Timestamping

89

Mobile

88

E-Signatures

88

Notifications

88

Customizable Branding

88

Workflow

88

Regulatory Compliance

87

Vendor Capability Ratings

Average 85

Breadth of Features

88

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

85

Product Strategy and Rate of Improvement

85

Ease of Customization

85

Ease of IT Administration

84

Vendor Support

84

Availability and Quality of Training

83

Usability and Intuitiveness

83

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Zoho Sign Reviews

Eniola A.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Zoho Sign is a reliable product

Likeliness to Recommend

10 /10

What differentiates Zoho Sign from other similar products?

Zoho Sign stands out with its seamless integration across the Zoho ecosystem, competitive pricing, and strong compliance with global e-signature standards.

What is your favorite aspect of this product?

Its ease of use, with a simple interface, automated workflows, and cloud-based accessibility for quick document signing.

What do you dislike most about this product?

Limited third-party integrations compared to competitors like DocuSign and Adobe Sign.

What recommendations would you give to someone considering this product?

Ensure it fits within your existing workflow, leverage automation for efficiency, and explore API capabilities for extended functionality.

Pros

  • Client's Interest First
  • Appreciates Incumbent Status
  • Helps Innovate
  • Respectful

Gonzalo S.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Zoho Sign makes the process faster.

Likeliness to Recommend

8 /10

What differentiates Zoho Sign from other similar products?

The ecosystem design between Zoho Projects and Zoho Sign lets our team move directly from planning stages into document execution. Zoho Sign showed outstanding capability when legal department members submitted sudden modifications to our documents. We needed to modify clauses in product documentation even though this process included partially executed signatures. Zoho Sign provided both document versioning and validation tools, enabling us to handle this late change without forfeiting our existing signatures and reduce delays during product launch.

What is your favorite aspect of this product?

The board meetings allow us to utilize the signing feature for instant approvals, which I use as one of my main preferences. Integrated document templates at Reciprocal have dramatically decreased our process to launch new product documentation.

What do you dislike most about this product?

An enhanced level of flexibility should be added to the notification system since the present configuration provides limited customization possibilities. The platform requires better capabilities to let administrators decide the precise timing and manner of prompting signers about unprocessed documents.

What recommendations would you give to someone considering this product?

Our team needed to build a new insurance hybrid product despite facing an unexpectedly short timeframe. Twenty or more participants from different departments and regulatory bodies had to approve the process. Because of Zoho Sign's automated parallel workflows and routing capabilities, we acquired all necessary approvals within five days, whereas we usually required three weeks before. The system provided document tracking, which made everyone responsible while maintaining their involvement in the workflow.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Gabriel P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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