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Zoho Sign Logo Award Winner Product Badge
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Zoho

Zoho Sign

Composite Score
8.5 /10
CX Score
8.9 /10
Category
Zoho Sign
8.5 /10

What is Zoho Sign?

Zoho Sign is a complete digital signature application for business signatories. It allows users to quickly upload their documents and sign them or send them out for signatures to create legally binding business paperwork in a hassle-free and paperless manner. Users can track, access, and manage all their documents on demand and in real time across various platforms. As a highly secure cloud-based solution, Zoho Sign offers military-grade encryption for all user data, and all the signed documents are compliant with major e-signature laws worldwide.

Company Details


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Awards & Recognition

Zoho Sign won the following awards in the Electronic Signature category

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Zoho Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

97 Plan to Renew

91 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Sign?

0% Negative
0% Neutral
100% Positive

Pros

  • Enables Productivity
  • Fair
  • Client's Interest First
  • Transparent

Feature Ratings

Average 87

Digital Signature

91

Cloud/On-Prem/Hybrid Deployment

90

Security

90

User-Friendly

90

Mobile

90

Blockchain Timestamping

89

Workflow

87

E-Signatures

87

Unlimited Document Sends & Storage

87

Notifications

86

Customizable Branding

86

Vendor Capability Ratings

Average 86

Breadth of Features

90

Product Strategy and Rate of Improvement

88

Ease of Implementation

88

Business Value Created

87

Ease of Customization

87

Ease of Data Integration

87

Quality of Features

86

Ease of IT Administration

86

Usability and Intuitiveness

84

Vendor Support

84

Availability and Quality of Training

83

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Zoho Sign Reviews

Catherine J.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

The most attractive and effective tool

Likeliness to Recommend

9 /10

What differentiates Zoho Sign from other similar products?

When contrasted to other apps, Zoho Sign has several features. Among all of its ready, simple-to-use, and customizable capabilities, this tool's high level of security is the most attractive characteristic that compels me to stick with it.

What is your favorite aspect of this product?

It is simple to install and set up, and it is also simple to adjust to a specific demand. The user interface is overly attractive. Another element to admire is the strong security measures. We can deliver documents to clients and team members for electronic signing and uploading, as well as alert them if they haven't seen the document in a while, using Zoho Sign.

What do you dislike most about this product?

There may occasionally be hesitation. Sometimes we have to deal with various interfaces that we don't need. That may harm our user experience as a whole. The error appears when preparing to transmit the papers on the back end; occasionally, the system prevents you from moving further if you input the personal information in a specific way.

What recommendations would you give to someone considering this product?

Zoho Sign can assist business owners in completely eliminating paper from their operations, drastically saving printing and scanning expenses, and speeding up the process of closing deals with clients by providing them a central place to electronically sign. I advise all businesses to pursue it since it will be more profitable for you than anyone else because it has all the qualities you require.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Sanjeet A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2022

The essential tool especially for Zoho users

Likeliness to Recommend

7 /10

What differentiates Zoho Sign from other similar products?

I consider that all electronic signature tools are pretty much the same. On the other hand the cost of Zoho Sign is really low compared to its competitors! For us it cost us nothing because we already had Zoho One!

What is your favorite aspect of this product?

Relatively simple to use and inexpensive. For users of other Zoho functions it integrates with tools like Zoho Books or Zoho CRM for example.

What do you dislike most about this product?

Functionality a little less advanced than others. And I'm not sure because I didn't have the opportunity to push the use to the maximum.

What recommendations would you give to someone considering this product?

If you already have Zoho solutions, you may already have it without knowing it! For the others, take the test!

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Efficient Service

Alex C.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Elegant and user-friendly platform

Likeliness to Recommend

9 /10

What differentiates Zoho Sign from other similar products?

Because of the pandemic, we have all had to reconsider how we sign contracts and other legal papers. When we examined various alternatives at the time, Zoho stood out as being incredibly effective and reasonably priced. The workflow mechanism offered for document signing is relatively simple to set up and comprehend.

What is your favorite aspect of this product?

Having documents digitally signed is a very simple process that is straightforward to follow and manage. I really like its superior usefulness and pricing. There are several alternatives for signing and where to insert our signature on documents. I also appreciate that Zoho Sign has a respectable API because it enables me to automate several steps in the signing process.

What do you dislike most about this product?

There are sporadic errors. It annoys me that I must purchase API credits individually. Clicking on the signature boxes might occasionally be challenging as well. And the biggest flaw is that Zoho Sign didn't integrate well with Zoho CRM.

What recommendations would you give to someone considering this product?

Several various e-signature services have been tried by me and my team. Zoho Sign is the only e-sign platform that I can definitely recommend knowing that the users will like using it and can afford it because of the price, feature set, and power of being the ideal solution for individual and team use.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Effective Service

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