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Zoho Sign Logo Award Winner Product Badge
Zoho Sign Logo Award Winner Product Badge
Zoho

Zoho Sign

Composite Score
8.5 /10
CX Score
8.9 /10
Category
Zoho Sign
8.5 /10

What is Zoho Sign?

Zoho Sign is a complete digital signature application for business signatories. It allows users to quickly upload their documents and sign them or send them out for signatures to create legally binding business paperwork in a hassle-free and paperless manner. Users can track, access, and manage all their documents on demand and in real time across various platforms. As a highly secure cloud-based solution, Zoho Sign offers military-grade encryption for all user data, and all the signed documents are compliant with major e-signature laws worldwide.

Company Details


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Awards & Recognition

Zoho Sign won the following awards in the Electronic Signature category

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Zoho Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

Down 2
Since last award

97 Plan to Renew

92 Satisfaction of Cost Relative to Value

Up 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
97%
Negotiation and Contract:
96%
Conflict Resolution:
97%
Strategy & Innovation:
97%
Service Experience:
98%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Sign?

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0% Negative
3% Neutral
97% Positive

Pros

  • Fair
  • Client's Interest First
  • Transparent
  • Performance Enhancing

Feature Ratings

Average 86

Digital Signature

92

Security

91

User-Friendly

90

Cloud/On-Prem/Hybrid Deployment

90

Blockchain Timestamping

89

E-Signatures

88

Mobile

88

Notifications

88

Customizable Branding

88

Workflow

88

Regulatory Compliance

87

Vendor Capability Ratings

Average 85

Breadth of Features

88

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

85

Product Strategy and Rate of Improvement

85

Ease of Customization

85

Ease of IT Administration

84

Vendor Support

84

Availability and Quality of Training

83

Usability and Intuitiveness

83

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Zoho Sign Reviews

Alex C.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Elegant and user-friendly platform

Likeliness to Recommend

9 /10

What differentiates Zoho Sign from other similar products?

Because of the pandemic, we have all had to reconsider how we sign contracts and other legal papers. When we examined various alternatives at the time, Zoho stood out as being incredibly effective and reasonably priced. The workflow mechanism offered for document signing is relatively simple to set up and comprehend.

What is your favorite aspect of this product?

Having documents digitally signed is a very simple process that is straightforward to follow and manage. I really like its superior usefulness and pricing. There are several alternatives for signing and where to insert our signature on documents. I also appreciate that Zoho Sign has a respectable API because it enables me to automate several steps in the signing process.

What do you dislike most about this product?

There are sporadic errors. It annoys me that I must purchase API credits individually. Clicking on the signature boxes might occasionally be challenging as well. And the biggest flaw is that Zoho Sign didn't integrate well with Zoho CRM.

What recommendations would you give to someone considering this product?

Several various e-signature services have been tried by me and my team. Zoho Sign is the only e-sign platform that I can definitely recommend knowing that the users will like using it and can afford it because of the price, feature set, and power of being the ideal solution for individual and team use.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Effective Service

Brandon Y.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

The best app to complete deals remotely

Likeliness to Recommend

9 /10

What differentiates Zoho Sign from other similar products?

Through Zoho Sign, we send documents digitally through its web platform using the emails of clients, and the signature is also completed from their web environment, making the flow of signatures much easier. Our clients can send it in no time. Totally love it.

What is your favorite aspect of this product?

I appreciate it because it has a respectable API that enables me to automate several steps in the signing process. For all of my documents, Zoho Sign was an incredibly simple web app to set up and utilize. I like that there are several alternatives for signing and where to insert our signature on documents. The workflow mechanism offered for document signing was actually simple to set up and comprehend.

What do you dislike most about this product?

This process is really smooth when using the web application, using the mobile application, I occasionally forget to attach the agreements. As a result, this is the only aspect of Zoho Sign that I detest. Despite this, the rest of the platform is excellent.

What recommendations would you give to someone considering this product?

Zoho is a safe and versatile tool since you can use your own branding and their templates, and everything will be completed quickly and without needless additional effort. I appreciate its templates, the ability to import documents from outside programs, and signer authentication codes.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Shyamal P.

  • Role: Sales Marketing
  • Industry: Chemicals
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

A simple and powerful tool for eSignature.

Likeliness to Recommend

10 /10

What differentiates Zoho Sign from other similar products?

Zoho Sign helps you sign business documents directly from other popular Zoho apps and third-party apps. We also offer REST APIs to automate the document signing and management process directly from your own apps or websites. A simple user interface with robust features. Sign effortlessly Stay compliant Configure workflow Track document status

What is your favorite aspect of this product?

Effortlessly transfer your business documents to Zoho Sign from your desktop or cloud app solutions like Google Drive, OneDrive, DropBox, Box, and Zoho WorkDrive. Automatically backup signed copies to your favorite cloud app solutions like DropBox, Box, OneDrive, and more for improved data protection.

What do you dislike most about this product?

As such no dislike as of now. But still, I would give a few points as likelihood feedback. Sometimes I feel a little delay in notification whenever any digital signature is done.

What recommendations would you give to someone considering this product?

A simple and powerful tool for eSignature. Zoho Sign is one of the great platforms that belong to Zoho Universe for digital signature. Premium platform for digital document sign-in with automated flows.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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