What is Zoho Social?
Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Schedule unlimited posts, monitor what matters, and create custom-reports to analyze your social media performance with Zoho Social.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoho Social Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoho Social.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
98 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Social?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Social Media Channel Integration Outbound
Campaign Execution
Social Moderation and Workflow Management
Social Post Archival
Social Response Management
Dashboards and Visualization
Sentiment Analysis
Trend Analysis
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Usability and Intuitiveness
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
Zoho Social Reviews
Anupama K.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2020
Strongly suggested!
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Simple to utilize and learn. Post continuously or schedule and monitor. They are continually improving and including new highlights. There application is anything but difficult to utilize and post. Integrates with different products like CRM. More information to assist you with building and discover your clients. Generally excellent product.
What is your favorite aspect of this product?
I've been utilizing Zoho Social for quite a while and I need to state that, for my necessities, it's the best answer for post to various social accounts all at once. I plan a few posts ahead of time and let them run consistently. It shows me analytics of how every platform performs and it lets me adjust my posts for each.
What do you dislike most about this product?
I'd prefer to see a history filled with posts for each channel on the landing page. It failed on coordinating with Facebook individual profile.
What recommendations would you give to someone considering this product?
I've seen Zoho Social as very appropriate for our necessities. It has comparative usefulness to different platforms yet is more affordable than other platforms and as far as the quantity of clients and the quantity of brands which settles on it the best decision for us. It is additionally dependable and simple to utilize.Strongly suggested!
Pros
- Saves Time
- Security Protects
- Helps Innovate
- Continually Improving Product
Cons
- Under Delivered
Allan M.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Jun 2020
Ideal for Social Marketing
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Unlike other similar products, Zoho Social has most of the company teams included such as the publishing, typesetting and monitoring. As a result, everyone can see the flow of work within a department or company. Another aspect that differentiates Zoho Social from competitors is the fact that it has a calendar view as well as tagging feature where one can tag a specific person.
What is your favorite aspect of this product?
My favorite aspect of Zoho Social is its tagging feature. One can tag those whom they want to give a specific information. Also, the hashtag feature allows concerned teams to contribute to an issue that concerns them.
What do you dislike most about this product?
I don have anything against Zoho Social. So far it has served me well.
What recommendations would you give to someone considering this product?
I would recommend people dealing with teams or a large group of employees to try Zoho Social as it saves time in matters collaboration, customer engagement and reporting.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jenny l.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2020
Great and Affordable social media management tool
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
The price is reasonable for us. The vast majority of the others we utilized we'd abandon since they were simply excessively costly and not worth the cash. They were a torment to make sense of, hard to work with, and we didn't like managing them. We weren't going to pay for something that was an issue.
What is your favorite aspect of this product?
Spared time for us.It encourages me monitor and plan content for my organizations social channels. Predictable internet based life content has exhibited a considerable increment in site traffic. Days when I post to my social channels, I can see up to a half increment in guests on my organizations site. Staying aware of normal substance can be troublesome and Zoho social has unquestionably assist me with keeping steady over things and be increasingly profitable.
What do you dislike most about this product?
There is no IPad application variant of Zoho Social and a portion of its highlights need headway. Zoho Social has no immediate connect with WordPress and its unfit to interface on YouTube.
What recommendations would you give to someone considering this product?
It is actually an awesome activity that can be effectively begun inside a couple of moments. As it is basic and helpful so you simply take preliminary of it. It will be extremely charming. Additionally it will assist you with increasing a significant part of the benefit as it offers extraordinary incentive for cash.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
