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Zoho

Zoho Survey

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Zoho Survey
8.8 /10

What is Zoho Survey?

Zoho Survey is an online survey tool used to create surveys and research questionnaires. We have everything you need to create surveys easily, gather opinions, analyze data, and make smarter decisions.

Company Details


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Awards & Recognition

Zoho Survey won the following awards in the Survey Software category

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Zoho Survey Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Survey.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Survey?

0% Negative
6% Neutral
94% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 88

Questionnaire Design/Survey Builder

91

Branching and Logic

89

Templates & Question Library

89

Collaboration

88

Data Analysis and Visualization

88

Role and User Management

88

Customizable Branding

88

Multi-Channel Distribution

87

APIs and Integration

87

Multi-Media Support

85

Mobile Support

85

Vendor Capability Ratings

Average 87

Ease of Data Integration

90

Ease of Implementation

90

Business Value Created

89

Usability and Intuitiveness

89

Ease of Customization

88

Breadth of Features

87

Quality of Features

87

Product Strategy and Rate of Improvement

86

Ease of IT Administration

86

Vendor Support

85

Availability and Quality of Training

83

Zoho Survey Screenshots

Zoho Survey Videos

Zoho Survey Reviews

Dennis W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Very Affordable, Resourceful and Easy To Use

Likeliness to Recommend

9 /10

What differentiates Zoho Survey from other similar products?

Zoho Survey has everything you need to create and distribute surveys and questionnaires. It also helps when it comes to data manipulations/analysis

What is your favorite aspect of this product?

Using Zoho Survey is straightforward thanks to the many templates and an easy to follow interface The software is affordable and surely integrates with other Zoho products effortlessly.

What do you dislike most about this product?

Zoho Survey is great and I have no bad experiences/complaints.

What recommendations would you give to someone considering this product?

I can recommend Zoho Survey hands down because it has been great. In fact it surpassed my expectations. It is affordable and works well and this is what every business needs.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service

Kirubi K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Best Survey Software

Likeliness to Recommend

9 /10

What differentiates Zoho Survey from other similar products?

Zoho Survey is more than just a survey software. The tool makes it easy to create surveys and distribute questionnaires to collect opinions and finally help when it comes to data analysis which is an important part of running any survey.

What is your favorite aspect of this product?

My favorite aspect of Zoho Survey is the ease of use. The software comes with ready to use templates and also allows for customization for better surveys The software works well with other Products from Zoho. The software is affordable

What do you dislike most about this product?

No regrets using Zoho Survey. It never disappoints.

What recommendations would you give to someone considering this product?

If you are considering Zoho Survey for business surveys, I'm here to tell you it works and offers the best features. It is also easy to use and will save you money because it is affordable.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Jacob G.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

A Fantastic Product - Zoho Survey

Likeliness to Recommend

9 /10

What differentiates Zoho Survey from other similar products?

Zoho Survey makes it easy to not only create surveys and distribute questionnaires but also helps when it comes to data analysis and this means the business can make better decisions.

What is your favorite aspect of this product?

I like the simplicity of Zoho Survey yet it houses great features With this tool, designing and distributing questionnaires is easy The software makes data analysis easy thanks to the many features offered by Zoho Survey.

What do you dislike most about this product?

No bad experiences with Zoho Survey.

What recommendations would you give to someone considering this product?

For businesses considering Zoho Survey, I can assure them this is the best value for money. It has all the features that would favor a flawless survey process.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

Most Popular Zoho Survey Comparisons

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