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Zoho

Zoho Survey

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Zoho Survey
8.8 /10

What is Zoho Survey?

Zoho Survey is an online survey tool used to create surveys and research questionnaires. We have everything you need to create surveys easily, gather opinions, analyze data, and make smarter decisions.

Company Details


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Awards & Recognition

Zoho Survey won the following awards in the Survey Software category

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Zoho Survey Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Survey.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Survey?

0% Negative
6% Neutral
94% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 88

Questionnaire Design/Survey Builder

91

Branching and Logic

89

Templates & Question Library

89

Collaboration

88

Data Analysis and Visualization

88

Role and User Management

88

Customizable Branding

88

Multi-Channel Distribution

87

APIs and Integration

87

Multi-Media Support

85

Mobile Support

85

Vendor Capability Ratings

Average 87

Ease of Data Integration

90

Ease of Implementation

90

Business Value Created

90

Usability and Intuitiveness

89

Ease of Customization

88

Breadth of Features

87

Quality of Features

87

Product Strategy and Rate of Improvement

86

Ease of IT Administration

86

Vendor Support

85

Availability and Quality of Training

83

Zoho Survey Screenshots

Zoho Survey Videos

Zoho Survey Reviews

Hunner M.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Perfect Tool For Business Surveys

Likeliness to Recommend

9 /10

What differentiates Zoho Survey from other similar products?

What makes Zoho Survey special is that it not only offers best features for carrying surveys and questionnaires but it is also perfect when it comes to analyzing survey data.

What is your favorite aspect of this product?

I have been using Zoho Survey for sometime more so for internal surveys and I like that it is simple to use It comes with ready to use templates and there are also customization features It makes data analysis easy

What do you dislike most about this product?

Not experienced any flaws.

What recommendations would you give to someone considering this product?

Zoho Survey is a great solution for both surveying and running data analytics. Just try it and I'm sure you will love it.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

Sandra F.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Easy, fast and personalized surveys

Likeliness to Recommend

8 /10

What differentiates Zoho Survey from other similar products?

Zoho Survey has great features to quickly create an online survey, distribute it to gather information on a topic, and analyze the results in real time. it's easy to use, easy to configure, and very easy to monitor, collect, and analyze your data. It greatly improves decision-making and collaborative work, allows instant sharing of the survey, via email and social networks.

What is your favorite aspect of this product?

It is easy to use, it has a powerful tool for dragging and dropping selected questions. The choice of templates is really flexible and very easy to understand. It has the ability to add multiple different fields. All survey results and data collection appear in real time for instant results. It facilitates the real-time analysis of the information collected with the help of optimal functions.

What do you dislike most about this product?

You need to improve your user interface, it should be more visually pleasing. Your customer support can be faster and more efficient.

What recommendations would you give to someone considering this product?

It is a versatile tool that helps simplify business data collection and analysis processes. It has features that allow you to carry out the best surveys. I recommend that you use Zoho Survey.

Pros

  • Reliable
  • Trustworthy
  • Caring
  • Respectful
  • Role: Information Technology
  • Industry: Chemicals
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jul 2021

Intuitive software and easy to create surveys.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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