What is Zoho Survey?
Zoho Survey is an online survey tool used to create surveys and research questionnaires. We have everything you need to create surveys easily, gather opinions, analyze data, and make smarter decisions.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoho Survey Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoho Survey.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
100 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Survey?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Questionnaire Design/Survey Builder
Branching and Logic
Templates & Question Library
Collaboration
Data Analysis and Visualization
Role and User Management
Customizable Branding
Multi-Channel Distribution
APIs and Integration
Multi-Media Support
Mobile Support
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Customization
Breadth of Features
Quality of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Zoho Survey Screenshots
Zoho Survey Videos
Zoho Survey Quick Overview
This video will show you a quick glimpse of what Zoho Survey has to offer in order to ensure you create the best questionnaires and collect relevant responses.
Zoho Survey - Home
Creating Your Survey
Launching Your Survey
Zoho Survey Reviews
Reynaldo U.
- Role: Operations
- Industry: Recreation
- Involvement: Initial Implementation
Submitted Feb 2021
The best software to create and apply surveys
Likeliness to Recommend
What differentiates Zoho Survey from other similar products?
One of the features that make this software special is the link it has with social networks and email campaigns. I have developed many surveys and, through my social and professional networks, I send the surveys to my clients for them to fill out. I have seen how other software does not work very well with this option.
What is your favorite aspect of this product?
One of the elements that I appreciate the most about this software is the multiplatform system that allows me to share my surveys in real time with my clients through email or my social and professional networks. Another feature that fascinates me about this software is its SSL security system, which allows you to send surveys via email and social networks, maintaining the privacy and security of the surveys. And finally, the different options that the software offers you to analyze the information sent by the client, from simple analysis, to cross-checking variables, and frequent responses.
What do you dislike most about this product?
One of the reasons I didn't like the software at first was because of the IT administration. I found it difficult to configure, making us dependent on IT. However, the Zoho Survey team taught us in a didactic way, how to use this software, and this made me change my mind about the administration of Zoho Survey in the company where I work.
What recommendations would you give to someone considering this product?
I highly recommend this software to companies whose strength is customer service or the production of new products, because Zoho Survey and its fascinating survey system, allows you to collect valuable information from your customers that, when well analyzed, can be materialized in an excellent customer service, and therefore, an increase in sales and reputation of your company. I highly recommend the use of this software.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
