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Zoho Vault Logo
Zoho Vault Logo
Zoho

Zoho Vault

Composite Score
8.3 /10
CX Score
8.7 /10
Category
Zoho Vault
8.3 /10

What is Zoho Vault?

For personal use, teams, and large enterprises, Zoho Vault is a secure password manager for everyone that safely manages passwords and other sensitive information. Zoho Vault secure password manager safely manages your passwords and autofills them across websites and applications.

Company Details


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Awards & Recognition

Zoho Vault won the following awards in the Password Management category

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Zoho Vault Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Vault.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

97 Plan to Renew

3
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Vault?

0% Negative
5% Neutral
95% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Effective Service

Feature Ratings

Average 85

Autosave and Autofill

89

Vault for Each User

88

End User Self Serve

88

Credential Management

87

Multi-Factor Authentication (MFA)

86

Access From Multiple Devices

86

Single Sign-On (SSO)

86

Encryption and Decryption

86

Work and Personal

85

Data Tracking and Audit Trail

85

Password Generator

85

Vendor Capability Ratings

Average 81

Ease of Customization

84

Quality of Features

83

Ease of IT Administration

83

Ease of Implementation

82

Business Value Created

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

81

Usability and Intuitiveness

80

Breadth of Features

80

Vendor Support

79

Availability and Quality of Training

78

Zoho Vault Reviews

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted May 2022

Good price, but could be easier to use.

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Includes Product Enhancements

Ekansh K.

  • Role: Operations
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Password Management powerhouse!

Likeliness to Recommend

8 /10

What differentiates Zoho Vault from other similar products?

What separates Zoho Vault from other similar software market is its features such as multipage logins and two factor authentication. It provides you with better encryption in comparison to other software.

What is your favorite aspect of this product?

The extension for Zoho vault is a great help and it makes storing all my passwords easy. Its also very beginner friendly and you can understand it on the first try. The autofill username and password feature has to be my favourite since it saves a lot of time and effort. It also suggests strong password and you can just store it in the Zoho vault itself.

What do you dislike most about this product?

The forgot password thing is very irritating if you forgot your catchphrase and have to reset it which deletes all your data. It also doesn’t autofill even if there is a slight change in the Url which is frustrating.

What recommendations would you give to someone considering this product?

Its better and cheap with Lastpass and has better user support. Also never forget your catchphrase and write that down if you dont want to reset your account.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Caring
  • Altruistic

RASHAB K.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Best at Password Management

Likeliness to Recommend

8 /10

What differentiates Zoho Vault from other similar products?

The password management is easy and comes with an chrome extension to ease the whole password saving. Autofill feature is a great help which in turn helps to not remember complex passwords and keeping them encrypted.

What is your favorite aspect of this product?

The passwords are only auto filled if you are on the correct link and a phishing attack with a very identical link to the original one gets detected and is either ignored or warned upon in the team beforehand.

What do you dislike most about this product?

In case you forgot the password and the catchphrase, you cannot reset the password and will have to reset the whole account making your previously saved passwords obsolete and deleting them with no hope for recovery.

What recommendations would you give to someone considering this product?

It takes a bit around to totally understand the capabilities of Zoho Vault and is advised to be patient at the initial implementation.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Saves Time
  • Includes Product Enhancements

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