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Zoho Vault Logo
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Zoho

Zoho Vault

Composite Score
8.3 /10
CX Score
8.7 /10
Category
Zoho Vault
8.3 /10

What is Zoho Vault?

For personal use, teams, and large enterprises, Zoho Vault is a secure password manager for everyone that safely manages passwords and other sensitive information. Zoho Vault secure password manager safely manages your passwords and autofills them across websites and applications.

Company Details


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Awards & Recognition

Zoho Vault won the following awards in the Password Management category

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Zoho Vault Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Vault.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

97 Plan to Renew

3
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Vault?

0% Negative
5% Neutral
95% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Effective Service

Feature Ratings

Average 85

Autosave and Autofill

89

Vault for Each User

88

End User Self Serve

88

Credential Management

87

Multi-Factor Authentication (MFA)

86

Access From Multiple Devices

86

Single Sign-On (SSO)

86

Encryption and Decryption

86

Work and Personal

85

Data Tracking and Audit Trail

85

Password Generator

85

Vendor Capability Ratings

Average 81

Ease of Customization

84

Quality of Features

83

Ease of IT Administration

83

Ease of Implementation

82

Business Value Created

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

81

Usability and Intuitiveness

80

Breadth of Features

80

Vendor Support

79

Availability and Quality of Training

78

Zoho Vault Reviews

Himanshu G.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Great ! Recommended

Likeliness to Recommend

9 /10

What differentiates Zoho Vault from other similar products?

Unique in Security Dashboard and reports Visualization

What is your favorite aspect of this product?

Auto Login Function , one can login to those platforms whose passwords are saved in Zoho Vault. Secure sharing of passwords

What do you dislike most about this product?

Nothing for Dislike as of now .

What recommendations would you give to someone considering this product?

I highly Recommend to those who forget their passwords and have to remember many usernames and password , zoho vault provides the the platform where you can keep them safe. You also get the password backup .

Pros

  • Caring
  • Acts with Integrity
  • Appreciates Incumbent Status
  • Helps Innovate

Daniel C.

  • Role: C-Level
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Great addition from Zoho suite of products

Likeliness to Recommend

9 /10

What differentiates Zoho Vault from other similar products?

If you use anything Zoho you might as well use their password manager since it's free to use. It has all the core functions you'll want from a password management tool.

What is your favorite aspect of this product?

Free and full featured. I like how it integrates with the browser and is a part of Zoho One.

What do you dislike most about this product?

It logs out too quickly, unlike last pass. It gets annoying that you have to open the plugin and enter your master password several times a day.

What recommendations would you give to someone considering this product?

For any SMB Zoho is the way to go, even if you're not using their full suite this is a no-brainer.

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Performance Enhancing

Arun P.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Quick access to passwords when required.

Likeliness to Recommend

8 /10

What differentiates Zoho Vault from other similar products?

Feel more secure having data in one location.

What is your favorite aspect of this product?

Chrome Extension

What do you dislike most about this product?

Frequent Password Request

What recommendations would you give to someone considering this product?

Start Building Folders From Day One

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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