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Zoho Vault Logo
Zoho Vault Logo
Zoho

Zoho Vault

Composite Score
8.3 /10
CX Score
8.7 /10
Category
Zoho Vault
8.3 /10

What is Zoho Vault?

For personal use, teams, and large enterprises, Zoho Vault is a secure password manager for everyone that safely manages passwords and other sensitive information. Zoho Vault secure password manager safely manages your passwords and autofills them across websites and applications.

Company Details


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Awards & Recognition

Zoho Vault won the following awards in the Password Management category

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Zoho Vault Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Vault.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

97 Plan to Renew

3
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Vault?

0% Negative
5% Neutral
95% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Effective Service

Feature Ratings

Average 85

Autosave and Autofill

89

Vault for Each User

88

End User Self Serve

88

Credential Management

87

Multi-Factor Authentication (MFA)

86

Access From Multiple Devices

86

Single Sign-On (SSO)

86

Encryption and Decryption

86

Work and Personal

85

Data Tracking and Audit Trail

85

Password Generator

85

Vendor Capability Ratings

Average 81

Ease of Customization

84

Quality of Features

83

Ease of IT Administration

83

Ease of Implementation

82

Business Value Created

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

81

Usability and Intuitiveness

80

Breadth of Features

80

Vendor Support

79

Availability and Quality of Training

78

Zoho Vault Reviews

Megan M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Performed admirably with all of its promises

Likeliness to Recommend

9 /10

What differentiates Zoho Vault from other similar products?

Zoho Vault is a fantastic, simplest, and ideal password management program that popular for its simplicity. The password-protection and encryption capabilities of Zoho Vault are arguably the most useful and simplistic to use. It's also quite affordable when compared to its rivals like Lastpass in terms of features and usability.

What is your favorite aspect of this product?

I loved it because it simplifies my daily routine and makes it simple for me to safely share passwords with my team members. Within Zoho Vault, we can quickly and simply form groups and then share passwords with only the members of that group. This is in my opinion a very useful tool for our corporation because it allows us to access critical credentials without jeopardizing the security of our company.

What do you dislike most about this product?

If we forget your username or passcode, we must reset our account, which will delete all previously saved passwords. Even if the Link is slightly different, the automatic update feature does not work, undermining the point of Autofill. Because the interface is tough to comprehend, first-time Zoho Vault new customers will have a difficult time using it from the start.

What recommendations would you give to someone considering this product?

Well, when you try to transfer your passwords from your previous password manager software to Zoho Vault, you will undoubtedly encounter significant difficulties. However, don't become overwhelmed or irritated; instead, seek assistance from their team. Their customer service team was instrumental in resolving the issue.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Effective Service

Jeremy L.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Superb password management software

Likeliness to Recommend

8 /10

What differentiates Zoho Vault from other similar products?

I had experience on other password management platforms but Zoho Vault is the only one in the marker that performed admirably and as it promised, it delivered on all of its promises of storing all of our passwords, handling multipage logins, and supporting multi-factor authentication. When it comes to its simplicity of use, the extension is yet another big benefit.

What is your favorite aspect of this product?

It supports multi-factor authentication, which is one of the key reasons we chose Zoho Vault over any other solution that promises to be feature-rich but actually isn't. So far, everything has gone well. When we are on the relevant connection, it instantly retrieves data from the vault, which also aids in detecting when a scammer is attempting to spoof our accounts and finds the URL that we may not notice at first glance.

What do you dislike most about this product?

It sometimes doesn't autofill logins even though the Address changes slightly, which can be inconvenient at times but it also safeguards you from phishing attacks. The design is complicated, and while the software has a Zoho Vaulty plugin, it isn't really useful.

What recommendations would you give to someone considering this product?

If you want to create powerful credentials for all of your accounts and store them safely and securely in one place, you may use Zoho Vault. This way, you can work in your environment with confidence, knowing that all of your accounts are safe. This is a significant benefit, particularly if you have many accounts with different credentials.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Inspires Innovation

Darryl B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Zoho Vault 2022.

Likeliness to Recommend

9 /10

What differentiates Zoho Vault from other similar products?

A password vault can be used by anyone, but not every vault is created equal. Having the ability to share passwords for common applications, which isn't always available in all products, has definitely been a benefit. Our company's passwords are safely stored in Zoho vault. Passwords are encrypted and stored in a vault with strong security. It's a convenient way to keep track of and protect our passwords.

What is your favorite aspect of this product?

Among the features of Zoho vault is a password manager that allows us to share and log in to our accounts, as well as the ability to store unlimited passwords and notes. We get a Password Assessment Report in the mail every day. I like the shared passwords (secrets) feature that allows team members to share passwords that they frequently use. We have a lot of joint accounts in my company, so a feature like this would be very useful.

What do you dislike most about this product?

I'm not sure if there's anything I dislike about Vault, other than the Zoho web interface's tendency to take me to informational pages rather than the browser web portal aesthetics. It could benefit from an upgrade to improve the user's overall experience.

What recommendations would you give to someone considering this product?

An extremely secure password management tool. Even with two-factor authentication enabled, the app is simple to use. Good deal. It's simple to use if you use the browser extension. Zoho Vault currently holds more than 400 business passwords. You don't have to worry about syncing between Android, iOS, Windows, and macOS devices.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Efficient Service

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