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What is Zoom Spaces?
The modern workspaces for hybrid teams, Zoom Spaces bring HD video collaboration into any space - in the office, in the classroom, or at home - and enable in-person and remote participants to interact in real time. Simple to start a meeting, book a room, and share content, Zoom Spaces are the conference room experience that make it easy to run or join video meetings with a tap of a button.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
87 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Spaces?
Pros
- Client Friendly Policies
- Trustworthy
- Efficient Service
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Streaming/Broadcast
Centralized Display Management
Integration
Security
Mobile Access
Content Management
Access Permissions Management
Extensibility
Vendor Capability Ratings
Ease of Implementation
Availability and Quality of Training
Product Strategy and Rate of Improvement
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Vendor Support
Breadth of Features
Ease of Customization
Zoom Spaces Reviews
swapnasis m.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2022
The perfect conferencing room platform.
Likeliness to Recommend
What differentiates Zoom Spaces from other similar products?
The "Zoom Rooms" are straightforward to set up. I like how you can manage all zoom rooms from a single centralised panel. Lastly, I like how zoom rooms support wireless content sharing, screen sharing, and whiteboarding. Whiteboarding features on the iPad application are very smooth, and I enjoy it very much. The user interface is intuitive, and you may invite all types of attendees to the same conference. Integration with third-party applications is too much help to expedite the experience flawlessly. I integrated with Salesforce CRM, Slack MS Team, and Google calendar.
What is your favorite aspect of this product?
Zoom Rooms have a centralised management system to access everything from a single panel. Especially using the whiteboard experience is really great for me, which is often more functional than trying to leverage cloud-based whiteboard apps. Break-out rooms are very helpful for a small group of people. It uses AI through its Smart Gallery to create video streams of all the people in a Zoom Room meeting. The one who created the rooms has the ability to move between them to check how the different groups are progressing and finally can remove the rooms to merge everyone back into a single video call. Adding calendars from Google is accessible.
What do you dislike most about this product?
Zoom Rooms are working perfectly for me. At once, the internet connection went down. Unfortunately, I had to restart, which was a horrible experience for other participants. Not sure it can be fixed or not.
What recommendations would you give to someone considering this product?
Zoom family have a strong reputation already in the market, this platform does not require any recommendation. From my end, just use it once then you would realise how cool this platform is?
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Inspires Innovation
Peter D.
- Role: Human Resources
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2022
Easy to use digital meeting tool
Likeliness to Recommend
What differentiates Zoom Spaces from other similar products?
Mobile Support for both iOS and Android devices has help us to be able to connect with team members on the go, for those that are not within the reach of their PC, and I really like the How-Tos videos that guides on how to make use of the software.
What is your favorite aspect of this product?
Zoom Rooms' integrated videoconferencing, simple screen sharing, and secure file sharing capabilities encourage support session cooperation in our organization. With its integration of work-from-anywhere remote access, incredible IT support solutions, simple remote administration, and secure online meetings.
What do you dislike most about this product?
I'm highly satisfied with Zoom product offering, currently, there's no feature or support from the Customer Support team that I dislike but sometimes there are audio/video problems for some of our users with low internet speed.
What recommendations would you give to someone considering this product?
For any team that's looking for a way to connect with their team, schedule a digital meeting all around the world, Zoom is the number one tool I will recommend for its ease of use and support a lot of integration e.g with Calendly. This platform has streamlined our internal and external communications while also providing a realistic and consistent service across all use cases.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Yash G.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Jan 2022
Absolutely amazing product
Likeliness to Recommend
What differentiates Zoom Spaces from other similar products?
The ease of use and the vast number of people it can add to it call. Also, the ease at which we can setup meeting calls and it's link distinguishes it from others
What is your favorite aspect of this product?
The clarity of video calls even with more than 50 people on call
What do you dislike most about this product?
The product doesn't really have anything to like although the free video calls can be longer.
What recommendations would you give to someone considering this product?
I would recommend everyone to use this as it has made my life easy during covid and now since I'm studying abroad. I'm sure it'll be helpful to you as well.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing