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Zoom Spaces Logo Award Winner Product Badge
Zoom Spaces Logo Award Winner Product Badge
Zoom Video Communications, Inc.

Zoom Spaces

Composite Score
8.2 /10
CX Score
8.3 /10
Category
Zoom Spaces
8.2 /10

What is Zoom Spaces?

The modern workspaces for hybrid teams, Zoom Spaces bring HD video collaboration into any space - in the office, in the classroom, or at home - and enable in-person and remote participants to interact in real time. Simple to start a meeting, book a room, and share content, Zoom Spaces are the conference room experience that make it easy to run or join video meetings with a tap of a button.

Company Details


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Awards & Recognition

Zoom Spaces won the following awards in the Digital Signage category

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Zoom Spaces Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoom Spaces.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

87 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoom Spaces?

5% Negative
2% Neutral
93% Positive

Pros

  • Client Friendly Policies
  • Trustworthy
  • Efficient Service
  • Performance Enhancing

Feature Ratings

Average 80

Streaming/Broadcast

82

Centralized Display Management

81

Integration

79

Security

79

Mobile Access

79

Content Management

79

Access Permissions Management

78

Extensibility

76

Vendor Capability Ratings

Average 79

Ease of Implementation

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Business Value Created

81

Ease of IT Administration

81

Usability and Intuitiveness

80

Quality of Features

80

Ease of Data Integration

78

Vendor Support

78

Breadth of Features

76

Ease of Customization

73

Zoom Spaces Reviews

Md A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Wide level of features and fast communication.

Likeliness to Recommend

8 /10

What differentiates Zoom Spaces from other similar products?

Zoom is very light software. Video quality is somehow good. Host control is easy.

What is your favorite aspect of this product?

I love the host control features. Settings are easy to customize.

What do you dislike most about this product?

No third party integration is available. Also cloud backup is not in the list.

What recommendations would you give to someone considering this product?

If you need to regularly communicate with team members any time, this is good to go.

Pros

  • Caring
  • Client Friendly Policies
  • Altruistic
  • Over Delivered

Cons

  • Inhibits Innovation
  • Wastes Time
  • Less Fair

Ankur G.

  • Role: Student Academic
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2021

Zoom Rooms makes you connect and deliver the best

Likeliness to Recommend

9 /10

What differentiates Zoom Spaces from other similar products?

The ease of using zoom rooms and easy streaming on YouTube is amazing

What is your favorite aspect of this product?

The integration with third party softwares and websites which makes zoom room meetings look more effective and poll options are my favorite aspects of the product

What do you dislike most about this product?

Security issues, as sometimes its difficult to track some students if creating problems in online live class

What recommendations would you give to someone considering this product?

Its a good product for daily use for meetings and conducting online classes

Pros

  • Continually Improving Product
  • Enables Productivity
  • Effective Service
  • Inspires Innovation
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2021

Great product but with its flaws

Likeliness to Recommend

5 /10

Pros

  • Trustworthy
  • Client Friendly Policies
  • Fair
  • Altruistic

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Reliable
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