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Zoom Spaces Logo Award Winner Product Badge
Zoom Spaces Logo Award Winner Product Badge
Zoom Video Communications, Inc.

Zoom Spaces

Composite Score
8.2 /10
CX Score
8.3 /10
Category
Zoom Spaces
8.2 /10

What is Zoom Spaces?

The modern workspaces for hybrid teams, Zoom Spaces bring HD video collaboration into any space - in the office, in the classroom, or at home - and enable in-person and remote participants to interact in real time. Simple to start a meeting, book a room, and share content, Zoom Spaces are the conference room experience that make it easy to run or join video meetings with a tap of a button.

Company Details


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Awards & Recognition

Zoom Spaces won the following awards in the Digital Signage category

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Zoom Spaces Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoom Spaces.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

87 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoom Spaces?

5% Negative
2% Neutral
93% Positive

Pros

  • Client Friendly Policies
  • Trustworthy
  • Efficient Service
  • Performance Enhancing

Feature Ratings

Average 80

Streaming/Broadcast

82

Centralized Display Management

81

Integration

79

Security

79

Mobile Access

79

Content Management

79

Access Permissions Management

78

Extensibility

76

Vendor Capability Ratings

Average 79

Ease of Implementation

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Business Value Created

81

Ease of IT Administration

81

Usability and Intuitiveness

80

Quality of Features

80

Ease of Data Integration

78

Vendor Support

78

Breadth of Features

76

Ease of Customization

73

Zoom Spaces Reviews

Mansi J.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted May 2024

It’s okay, not so great

Likeliness to Recommend

6 /10

What differentiates Zoom Spaces from other similar products?

I think the only thing is that it’s an old platform so people are familiar with jt

What is your favorite aspect of this product?

I guess it’s easy to use

What do you dislike most about this product?

It’s too basic

What recommendations would you give to someone considering this product?

If you want something simple go for it

Pros

  • Performance Enhancing
  • Includes Product Enhancements
  • Appreciates Incumbent Status
  • Helps Innovate

Cons

  • Less Reliable
  • Commodity Features
  • Less Effective Service
  • Role: Student Academic
  • Industry: Not for Profit
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted May 2024

fantastic product!

Likeliness to Recommend

9 /10

Pros

  • Trustworthy
  • Respectful
  • Fair
  • Efficient Service

Cristina C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

facilitates participation in meetings.

Likeliness to Recommend

9 /10

What differentiates Zoom Spaces from other similar products?

With the help of its many features and functions, I've been able to enhance my remote connections and create a contemporary workstation with superb HD audio and video.

What is your favorite aspect of this product?

I enjoy being able to connect in real time, how easy it is to set up a meeting space, and how meetings allow us to exchange ideas and crucial information for projects.

What do you dislike most about this product?

nothing at all; the user interface is attractive, the platform is straightforward and easy to use, and these capabilities enable us to enhance productivity and foster open communication with the team.

What recommendations would you give to someone considering this product?

I would suggest this product since it includes an artificial intelligence directory that gives me access to multiple cameras for meetings, allows me to produce transmissions, and allows me to connect from any location using a laptop or mobile device.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity
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