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Zscaler Secure Web Security Logo
Zscaler Secure Web Security Logo
Zscaler

Zscaler Secure Web Security

Composite Score
7.7 /10
CX Score
7.8 /10
Category
Zscaler Secure Web Security
7.7 /10

What is Zscaler Secure Web Security?

Zscaler Web Security provides unmatched security, visibility and control, going beyond the basics of web content filtering.

Company Details


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Awards & Recognition

Zscaler Secure Web Security won the following awards in the Secure Web Gateway category

Zscaler Secure Web Security Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zscaler Secure Web Security.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

90 Plan to Renew

71 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zscaler Secure Web Security?

4% Negative
6% Neutral
90% Positive

Pros

  • Security Protects
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 79

URL Filtering

88

URL Categorization

85

Bandwidth Utilization Management

81

Unified Management Interface

81

Rule Based Policy Engine

81

SSL Scanning

79

Malware Detection

78

Application Control

78

Analytics and Reporting

77

Sandboxing

77

Directory Integration

74

Vendor Capability Ratings

Average 75

Quality of Features

82

Business Value Created

79

Product Strategy and Rate of Improvement

79

Usability and Intuitiveness

78

Breadth of Features

77

Ease of IT Administration

75

Vendor Support

75

Ease of Implementation

74

Availability and Quality of Training

72

Ease of Data Integration

70

Ease of Customization

68

Zscaler Secure Web Security Reviews

Talib J.

  • Role: Sales Marketing
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Great product but better integration needed.

Likeliness to Recommend

7 /10

What differentiates Zscaler Secure Web Security from other similar products?

This product has been one of the most successful integrations so far even though we still have some teething issues. Other products have been a lot worse in this regard.

What is your favorite aspect of this product?

Integration across our platform has been largely smooth apart from a couple things which has been more successful than previous SW.

What do you dislike most about this product?

Integration issues with other 3rd party SW but this is not a major issue

What recommendations would you give to someone considering this product?

I recommend ZScaler but I would say to keep any eye out for an integration issues that pop up with firewalls and 3rd party SW tools that use the internet constantly

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ernest P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Powerful protection against online threats

Likeliness to Recommend

9 /10

What differentiates Zscaler Secure Web Security from other similar products?

ZScaler offers software that differs from others because it has a fairly simple implementation thanks to its being based on the cloud, its protection is in real time so it tends to recognize threats quickly and prevents users from being exposed to threats from malicious sites , provides high visibility of web traffic in a way that makes it possible to prevent the same employees of the company from accessing sites that put the company at risk, allows to configure unique policies for different locations.

What is your favorite aspect of this product?

What I like the most about this ZScaler software is how it provides high visibility of web traffic so that it makes it possible to prevent the same employees of the company from accessing sites that put the company at risk, which automatically blocks viruses , malware, spyware and even the creation of scripts between sites, phishing sites and P2P applications that can be vectors of infection, such as BitTorrent, in addition to the fact that it has a high flexibility to let the user set their own policies security or decide to stay with the default ones.

What do you dislike most about this product?

Sometimes there is a delay in Internet access since the service inspects the content in a relatively distant data center, however it is not something that happens often, also its initial configuration can be somewhat complex, especially for beginners in the management of these software.

What recommendations would you give to someone considering this product?

Be clear about the level of protection you want to provide to your company, since the software offers levels according to the amount of protection and customization you want for your company, as well as the number of users.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jul 2020

Great features and support

Likeliness to Recommend

9 /10

Pros

  • Acts with Integrity
  • Generous Negotitation
  • Security Protects
  • Helps Innovate
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