Tagged - action plan

Create a Holistic IT Dashboard – Executive Brief

Read this Executive Brief to understand how your organization can quickly implement an IT dashboard that leads to action and improved performance.

Create a Holistic IT Dashboard – Phases 1-3

This storyboard will help you create an IT dashboard that will give IT leaders a holistic view of how the practices in their department are performing.

Create a Holistic IT Dashboard – Phase 1: Choose the KPIs

This phase of the Create a Holistic IT Dashboard blueprint will help you identify common IT KPIs that match your organizational goals.

Create a Holistic IT Dashboard – Phase 2: Build the Dashboard

This phase of the Create a Holistic IT Dashboard blueprint will help you configure the IT Management Dashboard tool available on the Info-Tech website.

Create a Holistic IT Dashboard – Phase 3: Build the Action Plan

This phase of the Create a Holistic IT Dashboard blueprint will help you create an action plan based on your KPI review to improve performance.

Create a Holistic IT Dashboard

IT leaders need a holistic view of all the practices in their IT department. This blueprint helps you select the right KPIs for your organization, build a dashboard, and...
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Create a Service Management Roadmap – Phases 1-4

This blueprint will help you develop a roadmap for your service management program.

Create a Service Management Roadmap – Phase 1: Launch Project

This phase of the blueprint will help you establish a project charter to get buy in for maturing your service management practices.

Create a Service Management Roadmap – Phase 2: Assess the Current State

This phase will help you assess multiple aspects of your service management program to establish the current state.

Create a Service Management Roadmap – Phase 3: Identify the Target State

This phase will help you take the outputs from the current state assessment, synthesize themes, and identify roadmap activities.
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