Tagged - Agile

Service Management Integration With Agile Practices Storyboard

Understand how service management integrates with Agile software development practices and how to solve the most common challenges to work efficiently and deliver...

Service Management Integration With Agile Practices

Understand how Service Management integrates with Agile software development practices and how to solve the most common challenges to work efficiently and deliver...

ITSM Stakeholder Register Template

Use this tool to identify which stakeholders to engage when working on the service management integration.

Avoid the PIA Trap, Integrate PbD Early in Your AppDev Process

Accelerate your application’s GDPR compliance with data protection by design.

Prototype One Pager

Use this template to create a one-pager that summarizes your prototyping results and helps you build a budget pitch.

Apply Design Thinking to Build Empathy With the Business

IT often manages stakeholders who don’t know how to articulate what they want. Requirements often say what the business needs, but rarely does discussion about the...
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Apply Design Thinking to Build Empathy With the Business – Executive Brief

Read this Executive Brief follow our methodology of discovering the hidden needs of the business and developing solutions that solve business problems.

Apply Design Thinking to Build Empathy With the Business – Phases 1-2

This storyboard will help you design IT processes and services that satisfy the business's true needs and drive high business satisfaction with IT.

Apply Design Thinking to Build Empathy With the Business – Phase 1: Research

This phase of the blueprint, Research, will help you target your experience design efforts towards IT's most impactful stakeholders and structure interviews to gain...

Stakeholder Discovery Interview Template

Use this template to structure and record the outputs of stakeholder interviews that you conduct. You may modify the questions as needed or read the questions verbatim to...
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