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Understand how service management integrates with Agile software development practices and how to solve the most common challenges to work efficiently and deliver business...
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Understand how Service Management integrates with Agile software development practices and how to solve the most common challenges to work efficiently and deliver business...
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Use this tool to identify which stakeholders to engage when working on the service management integration.
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Accelerate your application’s GDPR compliance with data protection by design.
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Use this template to create a one-pager that summarizes your prototyping results and helps you build a budget pitch.
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IT often manages stakeholders who don’t know how to articulate what they want. Requirements often say what the business needs, but rarely does discussion about the...
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Read this Executive Brief follow our methodology of discovering the hidden needs of the business and developing solutions that solve business problems.
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This storyboard will help you design IT processes and services that satisfy the business's true needs and drive high business satisfaction with IT.
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This phase of the blueprint, Research, will help you target your experience design efforts towards IT's most impactful stakeholders and structure interviews to gain...
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Use this template to structure and record the outputs of stakeholder interviews that you conduct. You may modify the questions as needed or read the questions verbatim to...
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