Tagged - business process

Build Your First RPA Bot

Your stakeholders decided to invest in robotic process automation (RPA) to increase business productivity, improve customer experience, and scale automation capabilities....

Build Your First RPA Bot – Executive Brief

Read this Executive Brief to understand why strategically planning your RPA adoption is critical for success.

Build Your First RPA Bot – Phases 1-3

This storyboard will help you build your first RPA bot.

Build Your First RPA Bot – Phase 1: Define Your RPA Governance

This phase of the blueprint, Build Your First RPA Bot, will help you define reasonable RPA expectations, build the appropriate guiding principles, and develop your RPA...

Build Your First RPA Bot – Phase 2: Deliver and Manage Your Bots

This phase of the blueprint, Build Your First RPA Bot, will help you evaluate your business process and operational platform, shortlist your RPA vendor features, and...

Build Your First RPA Bot – Phase 3: Roadmap Your RPA Adoption

This phase of the blueprint, Build Your First RPA Bot, will help you roadmap your RPA pilot and initiatives to establish your RPA foundation.

RPA Pilot Playbook Template

This template, associated with Build Your First RPA Bot, will help you define and document your RPA adoption.

CXM Business Process Shortlisting Tool

This tool helps you outline and prioritize your customer experience management goals and link their relevance and value to APQC-based processes.

Business Process Analyst

The Business Process Analyst's role is to devise and design business process requirements for all IT-related business, financial, and operations systems critical to core...
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