Tagged - Communication

Embed Business Relationship Management in IT

At the cornerstone of IT-business relationships is trust and the establishment of business value. Without trust, you won’t be believed, and without value, you won’t be...
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Infra & Ops Metrics Program Roles & Responsibilities Guide

Use this RACI chart to outline metrics program roles and responsibilities at your organization.

Service Desk Roles and Responsibilities Guide

The service desk will function more efficiently when agents know their roles and responsibilities and they are communicated with stakeholders.

Shared Services Implementation Customer Communication Plan

The root cause of many failed implementations of shared services model is a lack of alignment created between upper management and the staff supporting the project itself....

Pandemic Communication Guidelines and Templates

Use this template to guide your development of communication guidelines for your pandemic response.

Big Data Communication Tracking Template

Use this template to track the communication activities for socializing the big data pilot project and discussing the project status with key stakeholders. This template...
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