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A sample template to guide your communications around the integration and implementation of your overall service desk improvement initiatives.
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Use this RACI chart to outline metrics program roles and responsibilities at your organization.
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The service desk will function more efficiently when agents know their roles and responsibilities and they are communicated with stakeholders.
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The root cause of many failed implementations of shared services model is a lack of alignment created between upper management and the staff supporting the project itself....
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Use this template to guide your development of communication guidelines for your pandemic response.
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Use this template to track the communication activities for socializing the big data pilot project and discussing the project status with key stakeholders. This template...
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