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Avaya has enhanced the capabilities of its cloud meeting and team collaboration app, Avaya Spaces.
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Avaya has announced a new partnership with Afiniti: Avaya AI Routing with Afiniti AiRo. The partnership will bring AI technology to Avaya’s contact center as a service...
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A new white paper from Mitel reports that organizations lose $10,000 per employee per year in lost productivity from communications inefficiencies.
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It is likely that Mitel will acquire Avaya, following news that Avaya CEO Jim Chirico stated he would be seeking “strategic alternatives” during the company’s August 13...
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Avaya announced a partnership with RingCentral, a move that jointly strengthens the two companies’ positions in the growing cloud-based unified communications market.
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Avaya moved away from the idea of being acquired following news that it is in talks to partner with RingCentral.
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Avaya’s newly released firmware addresses a vulnerability that has survived for 10 years in VoIP phone models configured with H.323 signaling.
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International Data Corporation’s 2019 report identifies four vendors as leaders in the unified communications and collaboration market: Avaya, Cisco, Microsoft, and Mitel.
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Use this template to compile and communicate the standard operating procedures that you have developed over the course of this blueprint.
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