Tagged - critical success factor

Take Control of Infrastructure and Operations Metrics – Phase 1: Gap Analysis

This phase of the blueprint, Take Control of Infrastructure and Operations Metrics, will help you discover your business challenges and IT goals, and find your target...

Take Control of Infrastructure and Operations Metrics – Phase 2: Build Strategy

This phase of the blueprint, Take Control of Infrastructure and Operations Metrics, will help you make an action plan for your metrics and communicate to CIO and IT staff.

Take Control of Infrastructure and Operations Metrics – Phases 1-2

Measuring business value provided by IT is very challenging. This blueprint will help you achieve a clear metrics project by following our two-phase methodology: assess...

Take Control of Infrastructure and Operations Metrics

Organizations often measure business operations and spending, but these measurements may not tackle their main challenges. A meaningful, measurable strategy helps...

Create a Holistic IT Dashboard – Executive Brief

Read this Executive Brief to understand how your organization can quickly implement an IT dashboard that leads to action and improved performance.

Create a Holistic IT Dashboard – Phases 1-3

This storyboard will help you create an IT dashboard that will give IT leaders a holistic view of how the practices in their department are performing.

Create a Holistic IT Dashboard – Phase 1: Choose the KPIs

This phase of the Create a Holistic IT Dashboard blueprint will help you identify common IT KPIs that match your organizational goals.

Create a Holistic IT Dashboard – Phase 2: Build the Dashboard

This phase of the Create a Holistic IT Dashboard blueprint will help you configure the IT Management Dashboard tool available on the Info-Tech website.

Create a Holistic IT Dashboard – Phase 3: Build the Action Plan

This phase of the Create a Holistic IT Dashboard blueprint will help you create an action plan based on your KPI review to improve performance.

Create a Holistic IT Dashboard

IT leaders need a holistic view of all the practices in their IT department. This blueprint helps you select the right KPIs for your organization, build a dashboard, and...
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