Tagged - customer service knowledge management

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New Stream of Features Enable Companies to Service a Client Instantly through Mobile and Social Media Channels London, ON 12 March, 2012 – Info-Tech Research Group’s recently released Customer Service Knowledge Management (CSKM) Vendor Landscape report names KANA and Moxie Software...
Customer Service Knowledge Management Platform Vendor Shortlist Tool Use this tool to generate a customized shortlist of vendors based on the capabilities your organization requires in a Customer Service Knowledge Management (CSKM) platform.